Jeffrey D.
The new glitchy buggy website added two…
The new glitchy buggy website added two items to my cart instead of one. I emailed immediately after the order went through and then received a response days later saying it’s too late unless I cancel my order and start a new one. By the time I responded to that email saying that’s what I’d like to do, they had the item shipped, therefore giving me no time to make the change. I was not looking to spend over $100 for this single order.
Response from LiftModeJun 1, 2022
I would like to apologize that you went through this . In the future please give us a call as well as sending us an email. (especially with mistakes in your order) We will promptly return your call. Thank you for your review! We are looking forward to hearing from you! and if any issue like this happens again don't hesitate to reach out to us with a phone call as well . if it's after hours then you can leave a message and we would promptly return your call.