LiftModeReviews of liftmode.com

Response from LiftModeDec 5, 2022

Hello Shawn, I'm sorry that your purchase didn't have the desired effect. Every ingredient that we sell is tested with an HPLC assay to insure strength and purity by an accredited lab. There are biological differences among people that make each individual's response unique. We offer a hassle-free 90-day return policy. If you would like to return your product, please reach out to [email protected] with details of your purchase and the numbers stamped on the bottom of your jars. We look forward to hearing back from you and to taking care of you, as we do with care and sincerity to all of our valued customers. Best Regards, Nina and the Liftmode Team

Response from LiftModeNov 18, 2022

Hello Coleton, We appreciate you taking the time to write this review, they always help to point us in the right direction to better serve our customers. I am deeply sorry to hear about the undelivered package. Your tracking number state that your order was delivered on November 12,2022. Please if you wouldn't mind reaching out to us again, we would love to get this sorted for you. If you have any questions, concerns or would like a discount on a future purchase as some recompense for your experience, we welcome you to contact us anytime for the best service we can provide! Best regards, Nina and the Liftmode Team

Response from LiftModeNov 18, 2022

Hello Alexsandr, We appreciate you taking the time to write this review, they always help to point us in the right direction to better serve our customers. I am deeply sorry to hear about the undelivered package! We do our best to provide fast shipping through UPS, but from time to time packages in transit can go astray.. This is why we offer free reshipments in cases of lost or stolen shipments! Please contact us directly so we may take care of you right away. One thing we are is responsive and generous with our refund and reship policies, to ensure our customers remain satisfied! Best Regards, Nina and the Liftmode Team

Response from LiftModeNov 14, 2022

Hello Kathleen, We appreciate you taking the time to write this review, they always help to point us in the right direction to better serve our customers. I am deeply sorry to hear about your delayed package. We shipped your package on November 10 and we do our best to provide fast shipping through UPS, but packages in transit can go astray from time to time. Your tracking number state that your package will arrive today Nov. 14, 2022. In case your receive your package later than today Please contact us back again so that we can take care of your shipping fee. Please email us at [email protected] or through our Chat or simply call us (855) 228-9993 Monday - Friday, 9am - 6pm. Best Regards, Nina and the Liftmode Team

Response from LiftModeNov 8, 2022

Hello Justin, Thanks for your honest feedback and we apologize for any confusion or frustration you may be experiencing with your order. Your package shipped on October 27th and it is currently being processed by Canadian customs. I think it will arrive soon. I'm sorry that it spent 7 days in customs, but this is not something we have any control over. I've resent your tracking information to your email. If you have any further questions or concerns please reach out to us at [email protected]. Best Wishes, Nina and the Liftmode Team

Response from LiftModeOct 16, 2022

Hello Matt, We apologize for this experience you had, I reviewed your last order, and you did not get free 2-day air shipping with UPS because your order was only qualified for Free USPS 1st class mail. Orders receive free UPS ground at $69 and free 2-day air at $79. Respectfully, Nina and the Liftmode Team

Response from LiftModeOct 7, 2022

Hello Andrew, Thanks for your honest feedback and we apologize for any confusion or frustration you may be experiencing with your order. I will reach out to you via email for full refund as soon as possible. If you have any further questions or concerns, please let us know, and we will be sure to get back to you right away! Warm Regards, Nina and the Liftmode Team

Response from LiftModeSep 29, 2022

Hello Kevin, We sincerely regret hearing that you did not have a good experience with our products. Please just contact us directly for a full refund if you are so dissatisfied. We always offer a 90-day hassle-free return policy and we look forward to hearing from you, so we can take care of you right away. We look forward to hearing from you and to taking care of your refunds promptly. Warm Regards, Nina and the Liftmode Team