LiftModeLiftMode offers pure Dietary Supplement ingredients in useful amounts directly to purchasers who aren't interested in paying for hype and packaging.
LiftMode (liftmode.com) has 7,574 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Me
10 days later still haven't received it.
Response from LiftModeAug 1, 2019
Hello, That is very unusual! Please contact our customer service center with your order number at [email protected] or by phone at 1-855-228-9993. Our Business hours are M-F from 9am-6pm, (excluding any government holiday). We will everything we can to make sure your order gets delivered! All the best, Eevee and the LiftMode Team
KN
I only like phenibut capsules. Liftmode does not have them a lot of the time. Also the search engine pulls up other things besides phenibut capsule which caused me to order the wrong thing one time.
Response from LiftModeJul 27, 2019
Hello KN, Thank you for your honest feedback and patient understanding as well! The 70ct Phenibut Capsules have been back in stock for some time now. We apologize for the delay with restocking our Phenibut Capsules in larger sizes, we had some issues with our encapsulation pipeline, that have now been resolved, but it will be another 2-3 weeks until we have all sizes available. Also, please keep in mind that you always have up to 90-days to return any erroneous order or unwanted order. Some customers have mistakenly purchased PEA (Phenylethylamine) instead of Phenibut, but this is a rare oversight on their part, that we always honor with our return policy. We hope that this helps explain our position and desire to serve you and all customers as best we can. Thank you again for your feedback and support. Warm regards, Leo and the LiftMode Team
Sunshin
Unfortunately, I got a serious migraine a half hour after I took it. So unfortunately I can’t take the risk of continuing.
Response from LiftModeJul 18, 2019
Hello Sunshin, We're disappointed to hear that you had a bad experience with one of our products, migraines are a terrible thing. Please contact our customer service department at [email protected] or by phone at 1-855-228-9993 during our business hours, M-F from 9am-6pm, excluding government holidays. All of our products are backed with a 90-day money-back guarantee, so if it caused any problems for you whatsoever, please let us at least return what you paid for it! We hope to hear from you soon so we can resolve this issue! All the best, Eevee and the LiftMode Team
Joseph
Angry with delivery I have ordered my package June 25th and it seems UPS won't give me an update as to when I shall receive it or why it's taking so long. I am told over and over it was received by the international carrier facility in Canada over and over. Is it going in circles? This is much longer than the expected delivery expected for this package. I wish you didn't use UPS or USPS to ship. This is always an issue
Response from LiftModeJul 7, 2019
Hello Joseph, Thank you for your honest review and feedback. Mail Innovations is our least expensive international shipping option. As with any international shipping Customs delays are common. And this particular method involves two carriers. UPS delivers to your local post office and they make the final delivery. Another setback with this option is that there is no new tracking number generated once it is handed over to your local post office. That means its impossible to track the package once in your home country for us and for you as well as Canada Post. Nonetheless, we offer a prompt reshipment if 8 business days pass once it has been handed over to your local post office and it is still not delivered. We reship your order immediately. Most often this method works just fine to almost all parts of the globe and customers are usually pleased in the end. We apologize for your negative experiences and can offer you a Free Shipping upgrade as a reward for your patience, if you simply contact us whenever you are ready to order again. Thank you again for all of your support and we look forward to hearing back from you again real soon and to serving you much better in the future. Best regards, Leo and the LiftMode Team
Mary M.
I have been getting 5-6 hours of sleep a night for several weeks now. My naturopath recommended Lift Mode and I was hopeful it would work. The first two times I followed the directions and took 1, each a couple of days apart. Still got 5-6 hours of sleep those night. The third time I tried 2 pills, with the same results. So I am quite disappointed
Response from LiftModeJun 19, 2019
Hi Mary, Thank you for taking the time to write us a review. These are so valuable as they let us know what we are doing right, and very importantly, where we can improve. We are so sorry to hear you haven't had success with our product. Insomnia sounds like a truly awful thing to go through, and we understand sometimes the perfect solution can differ wildly from person to person. This is one of the reasons why we have a 90-day, straightforward refund or replacement policy on all purchases, which we aim to make as hassle-free as possible. If you are able, please get in contact with our customer support team and we can happily organize a refund for you as soon as possible. We hope to hear from you, and most importantly, we hope you are able to get a good night's sleep as soon as possible! Best regards, Bruce and the LiftMode team.
Jason
The shopping experience with liftmode is a solid five. These guys ship fast, their customer service is excellent. But their product has gotten bad lately. I have been ordering their phenibut for a long time..but the quality has gotten worst the last few months. I want to rate them a five. I really do. But with product this weak I can't.
Response from LiftModeJun 22, 2019
Hello Jason, Thank you for your honest review and patient understanding. We always test our products for purity but even then, some customers may not be satisfied. For that reason we offer a 90-day hassle free return policy. We apologize for not responding to your review sooner, but you still have time to contact us directly to file a claim for a review if you are truly dissatisfied. Also, please note that Phenibut can definitely loose its potency and efficacy if you are exceeding the recommended frequency and amount of no more than 2grams in one day and to always take a 2-3 day break in between servings. So you should not exceed 4 grams of Phenibut in one week or 6 grams in a two week period. We hope that this helps as well and we look forward to hearing from you and to serving you better in the future. Best regards, Leo and the LiftMode Team
Stephen
A lot of the capsules were only half full. Hard to get dosage correct.
Response from LiftModeMay 16, 2019
Hello Stephen, Thank you for your feedback and we sincerely apologize for this embarrassing issue. We are having to redress this with our co-packers because we are getting some feedback about inconsistently filled capsules. Please contact us directly, so we can provide you with a replacement or refund for your trouble. We are more than eager to assist you but need to log your complaint properly so we can fix this issue permanently! We look forward to hearing back from you again soon and to serving you much better in the future. Warm regards, Leo and the LiftMode Team
Kyle
I really dont feel any benefit from the product. I've tried it several times and all it seems to do is make me sleep longer than I need to. I think I'm going to return it:,(
Response from LiftModeFeb 14, 2019
Hello Kyle, Thank you for contacting us about your LiftMode order! We hope that we did not cause you too much dissatisfaction with your ordering experience with us. Please send us the numbers on the bottom of the containers that you wish to return so we can adequately log your return in our QC database. Do Not Dispose of the Product in question we may need the product back for further analysis. In addition to the numbers, please let us know if you want to have your order refunded or re-shipped when you send us the requested information. Once we have received the requested numbers, we will then log your claim and follow up with you by email. Please note that in the case of a product quality dispute that has been verified and shipped with the US tested COA we will not be able to re-ship your order; however, we will refund your order per our 90-day return policy. If you have any further questions, please let us know, and we'll get back to you right away! Thanks for your support! Best regards, Sammy and the LiftMode team
