The stuff dont do much of anything. 2 grams....nothing. Very unimpressed.
Response from LiftModeMar 24, 2020
Hello William,
We have not yet heard back from you regarding your dissatisfaction.
Please contact us directly within the next couple of business days if you need further assistance, and we will be sure to get back to you right away!
Best Regards,
Leo and the LiftMode team
SA
Sam
I wanted to try the Kanna Extract…
I wanted to try the Kanna Extract (capsules) so purchased the smallest bottle. I tried it for 3 days, but honestly it didn't help with my insomnia and only made me feel spaced out - not relaxed at all. So I discontinued it. It may work for others, but for me, no luck.
Response from LiftModeFeb 28, 2020
Hello Sam,
Thank you for your honest feedback, but it is always best to contact us directly about any of your LiftMode orders if you are ever dissatisfied.
We do however appreciate you sharing your experience here as not all products are for all people, each person's body is different.
Overall, we hope that we did not cause you too much dissatisfaction with your ordering experience with us.
**Please send us the numbers on the bottom of the containers that you wish to return so we can adequately log your return in our QC database.**
**Do Not Dispose of the Product in question** we may need it back for further analysis.
In addition to the numbers when you contact us directly, please let us know if you want to have your order refunded or re-shipped when you send us the requested information.
Once we have received the requested numbers, we will then log your claim and follow up with you by email.
*Please note that in the case of a product quality dispute that has been verified and shipped with the US tested COA we will not be able to re-ship your order; however, we will refund your order per our 90-day return policy.*
If you have any further questions, please let us know, and we'll get back to you right away!
Thanks again for all of your support!
Best regards,
Leo and the LiftMode team
CH
Chad
I’ve been getting your products for…
I’ve been getting your products for years and have always been happy with what you offered. Until a couple months ago your prices jumped dramatically and the reason given was that your prices have gone up from suppliers. Of course right of course. The product I was buying went from 32$ to 41$! You don’t have to be a math genius to figure out this is an absolute crazy markup! The argument that your suppliers increased price on you is bogus for that kind of increase. I haven’t but ordered your product once since then and am looking to do business elsewhere.
Response from LiftModeOct 11, 2019
Hello Chad,
Thanks for contacting us at LiftMode!
Thank you for your ongoing support and patient understanding.
There is absolutely nothing bogus about the reality, not claim, that we have had to raise our Phenibut prices by about 10% in order to offset the 25% trade tariffs recently enacted along with increased raw material costs due to production restrictions.
We do our best to keep our prices as affordable as possible however, we are currently unable to lower them without lowering the quality of our products. We hope that our customers will understand why we remain committed to ensuring that we can provide a high-quality product. As these tariffs have impacted all suppliers equally, we are working to keep our price increase as small as possible to maintain our competitive prices. All the same, we apologize for any inconvenience that this change may cause.
We would also like to bring attention to our ongoing loyalty discounts, promotions, as well as, free shipping options that will further reduce the cost of your order total. We just offered a 15% discount on all Phenibut purchases.
Please just contact us for more details and we hope you'll visit us again soon.
Best Regards,
Leo and the LiftMode team
DM
Daryl M.
Slow shipping
Slow shipping. Seems to be policy for support to mislead customers. It is not clear if they are out of a product. They do not communicate delays until type ask or complain... the McDonalds of powder.
Response from LiftModeSep 16, 2019
Hello Daryl,
Thanks for your honest review of our company.
We apologize for the difficulties that you experienced with us in shipping out your order. It looks like there was a low inventory for one of the products that you ordered, which caused your order to be delayed. We have refunded your order in full and are shipping it out with Next Day Air this morning.
We hope to continue our business with you in future!
Best Regards,
Chet and the LiftMode team
AL
alberto
Bad quality
I got this product from other sellers and I can tell the difference. This one is bad.
Response from LiftModeSep 6, 2019
Hi there Alberto,
Thank you for taking the time to write a review, they are very valuable to us in our quest to continue improving wherever we can!
We are deeply sorry to hear that you were disappointed in our product, and we would love a chance to make things right for you.
I can see you have ordered from at least five times, so we would be immensely grateful if you could get in contact with us on LiftMode.com and provide us with any more details about where we failed to meet your expectations.
If you are able to send us an email, we can swiftly track down the exact batch of any of the products you have ordered from us, so that we may log any quality concerns, and also immediately provide proof of our comprehensive third party testing results. We never ever allow products to go out unless they meet our unwavering quality and purity standards, and take all concerns very seriously. Furthermore, it is possible that from time to time something could go wrong, possibly even somewhere in the shipping phase, so again, we would love the opportunity to investigate and see where we can improve,
Importantly, if you get in touch with us, we would love a chance to issue a full refund as per our 90 day hassle free returns policy. We hope we can hear from you soon and do our best by you!
Thank you again for your time!
Best regards,
Bruce and the LiftMode team
DO
Doc
Get ready to crap your pants
The shipping was fast and the site was easy to navigate. The product was sub-par at best. You need much larger amounts to reach the effects we have gotten with other manufacturers and I believe the product has too much added filler to increase the weight. Each of us experienced strong diarrhea Everytime we took it. Likely cut with baby laxative or the like.
Response from LiftModeAug 30, 2019
Hello Doc,
You have some curious comments regarding our Phenibut! We never use any fillers or additives in any of our products and always offer a 90-day hassle free return policy.
Please message us directly so we may take care of any concerns your have and refund you if you are dissatisfied.
Our Phenibut HCl and our Phenibut F.A.A. are both racemic (https://en.wikipedia.org/wiki/Racemic_mixture) and have at least 99.5+% pure (in fact, recent batches have been testing at higher than 99.8% purity).
The remaining 0.2% or so consists of traces of impurities formed in the manufacturing process, which are inactive and non-hazardous.
The purity of the products that we offer is verified by the COA provided to us by the manufacturer. Also, we independently test each product within the U.S. to ensure the manufacturers COA is accurate. We like to make sure that all the products we offer are double verified, to make sure our customers receive the best quality products.
The U.S. lab that we use specializes in testing dietary supplement ingredients. They test for identity, purity, and lack of harmful contaminants such as heavy metals and bacteria. They also check for the isomeric purity.
If you have any further questions, please let us know, and we will be sure to get back to you right away!
Best regards,
Leo and the LiftMode team
DM
Duppy M.
I didn't get much effect from what i…
I didn't get much effect from what i purchased i kept upping the dose but quit because of all the warnings. What i got was decent but I've been a psychonaut for a while and experienced a variety of different concoctions so maybe I'll get something else with it. I don't drink or smoke but I've ingested a lot of strange things. So I'll be back i like the professionalism you guys have and the test results were good to have. I just stumbled across your product on erowid and figured I'd give it shot. I will be back I'll try to work my way through all your products
93
Response from LiftModeAug 19, 2019
Hello Duppy Man,
Thank you for your honest review! We appreciate honesty in public review forums, because it gives us the opportunity to grow and learn what we are doing right and where to improve.
If you are ever dissatisfied with a purchase from us, you have up to 90 days to return it free of charge for a full refund.
Please contact us directly, so we can properly log your complaint and take care of you immediately.
We look forward to hearing back from you again soon and to serving you better in the future.
Best regards,
Leo and the LiftMode Team
DA
Danny
1st time with Liftmode was not great.
I don't know if it was a genuine mistake or if the service at Liftmode is just low quality. I was expecting to get a small measuring scoop for my product. I was expecting to get that and maybe a small pamphlet with some more information or something. I had to "guesstimate" my servings because I didn't have the scoop. To be honest, that made me really nervous because dosage amounts are VERY important. I would like to order again from you because the product itself was good quality. I am only apprehensive because I can't "guesstimate" my doses. It's just not safe.
Response from LiftModeAug 19, 2019
Hello Danny,
Thank you for your review and honest feedback!
Please contact us directly anytime you have a missing scoop or any concerns at all, so we may take care of you immediately.
We apologize for this unusual error, as we always package our products with a scoop to measure the basic recommended serving size.
Furthermore, we have a Chat Channel, Call Center and email for round the clock customer service to answer any questions about any of our products or particularly how to administer them.
It is not safe to "guesstimate" a serving size. We look forward to hearing back from you again soon, so we can ship your missing scoop to you immediately and answer any questions you may have at all. We will also offer you a discount coupon for future orders, as a reward for your patience.
Best regards,
Leo and the LiftMode Team