LiftModeReviews of liftmode.com

Response from LiftModeFeb 17, 2023

Hello Michael, We appreciate you taking the time to write this review, they always help to point us in the right direction to better serve our customers. I am deeply sorry to hear about the undelivered package! Please contact our customer service directly so we may take care of you right away. Liftmode is very responsive and generous with our refund and reship policies, to ensure our customers remain satisfied! If you have any further questions or concerns please give us a call or email us at [email protected] We look forward to hearing back from you again soon and to serving you better in the future. Best regards, Nina and the Liftmode Team

Response from LiftModeFeb 16, 2023

Hello Dustin, Thank you for your feedback! We are shocked to hear such a report and disappointed that you would rate our entire company based on this experience. Furthermore, that you didn't contact us directly, but chose instead to slam us online, based on the smell of your unit. We always offer a 90-day hassle-free return policy and are currently going through GMO Certification. We cut no corners, when it comes to purity, potency and efficacy - with rigorous third-party testing of all of our products prior to packaging or selling anything. We ensure that everything we sell upholds the purity claim on the label and we provide a Certificate of Analysis to verify what you have received. Please contact us directly and provide the BPR number from the bottom of the container, so we may investigate this further and take care of your QC Complaint. We log every complaint, which is another reason why we ask customers to simply contact us if they ever have any issue or concerns at all. We look forward to hearing back from you and to taking care of your concern right away! We have not had many complaints at all about our Phenibut Powder, so we hope you will follow up, so we can not only take care of you, but properly record and research any such concerns. Best regards, Leo and the LiftMode Team

Response from LiftModeFeb 13, 2023

Hello Robert, We apologize for the delay in your order. Unfortunately, once the package has been shipped out with the chosen carrier, we have limited control over its delivery and updates to the tracking information. We understand that this can be frustrating and we sincerely apologize for any inconvenience this may have caused. We appreciate your feedback and are committed to making your experience with Liftmode better in the future. Our customer service team is always available to assist you and help in any way we can. Thank you for taking the time to leave a review. We value your business and are committed to providing the best possible service. Best regards, Nina and the Liftmode Team

Response from LiftModeFeb 13, 2023

Hello Daniel, Thank you for your support and feedback. We regret hearing of the misfortunate experience, you are sharing. Each person's body is unique and different, but this sounds like you must have had something else in your system. Our products are not the kind of products that could normally be responsible for anyone's having "entire body failure" or hospitalization, unless they are misusing/abusing them. We do not sell anything "laced or contaminated or with anything, we rigorously third-party test every product prior to packaging or sales and never sell anything impure! We do not want to diminish or cast doubt on your experience, but we are honestly concerned about your well-being and recovery, but we also wonder what else you may have been taking? The warnings about how to use Phenibut are bold and highlighted. Please note, we immediately ban customers who even imply that they are misusing or not self-regulating usage of our products. We also do not tolerate risky or abusive customers - claiming that evil Chinese spies poisoned your order is most concerning and of course is as ridiculous and ludicrous as it sounds! We however take such slander very seriously as we do the concern about your well-being. You will not be able to purchase from us ever again, and far more importantly, we hope that you find the help you need. Your order will be refunded and your account permanently closed immediately! You have our deepest sympathy and compassion and we certainly understand your deep level of concern about our products but they again do not cause what you have described and could only be related to any similar circumstance if severely abused! Again we only empathize and sympathize with the pain you are clearly suffering right now. If there is anything we can do to be of assistance or to share any information that may be helpful to physicians or to you or your family, please let us know. Please let us know anything we may offer to be of further assistance. Warm regards, Leo and the LiftMode Team

Response from LiftModeFeb 9, 2023

Hello Michelle, We apologize for any disappointment you may have experienced with our product. We understand that every person's body and needs are different, and what works for one person may not work for another. Please just contact us directly for a full refund if you are so dissatisfied. We always offer a 90-day hassle-free return policy and we look forward to hearing from you, so we can take care of your refund right away. Warm Regards, Nina and the Liftmode Team

Response from LiftModeFeb 6, 2023

Hello Lexi, Thank you for your review. We're sorry to hear about the issue with your undelivered package. Our records indicate it was delivered on February 2, 2023. Please contact our customer service team as soon as possible so we can resolve this issue for you. At Liftmode, customer satisfaction is our top priority and we have a generous refund and reship policy. If you have any further questions or concerns, feel free to reach out to us via email at [email protected] or by phone. Best regards, Nina and the liftmode Team

Response from LiftModeFeb 3, 2023

Hello Steve-O, We apologize for any disappointment you may have experienced with our product. We understand that every person's body and needs are different, and what works for one person may not work for another. We always strive to provide our customers with the best quality products, and we are sorry that it did not meet your expectations. We would like to offer our support in finding a product that may better suit your needs. We also have a 90-day hassle-free return policy, so if you are dissatisfied, please contact us directly so we can take care of you immediately. Best regards, Nina and the Liftmode Team

Response from LiftModeJan 30, 2023

Hello Kevron, We appreciate you taking the time to write this review. It helps us improve our service. I apologize for the confusion and disappointment caused by receiving a review email before the product was delivered. According to the expected delivery date of 02/02/2023, it seems that the product has not arrived yet. I hope it arrives soon and meets your expectations. If you encounter any issues, our customer service team is here to assist you. Thank you for bringing this to our attention. Best regards, Nina and the Liftmode Team