Lifting Equipment Store USAReviews of liftingequipmentstore.us

Response from Lifting Equipment Store USAJun 19, 2025

Thank you for taking the time to review us, Jaime! We appreciate your business and you being a loyal customer. We hope to work with you again next time. Cheers!

Response from Lifting Equipment Store USAJun 19, 2025

Thank you for taking the time out to review us, Dave! We are happy to hear that the furniture movers worked amazing for you and got the job done. We appreciate your business and hope to work with you again in the near future. Thanks!

Response from Lifting Equipment Store USAMay 3, 2025

Dear Raj, We're sorry to read of your experience with our company, we investigated your complaint after you provided us your details and determined that the issue here resulted from a continuous vendor promise that was unfortunately never met before we together agreed to cancel and refund your order, we did our very best and communicated regularly with yourself and the vendor, so perhaps this rating is more of a reflection of them? However, we sincearly applogize on behalf of our vendor for the extended lead time and hope that we can make it right for you in the future. If you wish to discuss this matter further please reach out to our team who remain at your disposal. -Will

Response from Lifting Equipment Store USAMay 7, 2025

Thank you for taking the time to review us! We truly appreciate your feedback. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We hope to do business with you again soon. Thanks much!

Response from Lifting Equipment Store USAApr 28, 2025

Thank you for taking the time to leave us a review Sam. After reading this review our management team investigated the matter, from what we can see you engaged with our 'Instant Answers' FAQ section to request information about our tax exemption process, the Instant Answer provided you with directions to email a copy of your resale certificate over, you are correct that our Instant Answers are automated responses that are triggered by your FAQ selection, you were then connected with a live agent who repeated the instruction of our Instant Answers FAQ's, you then followed the instructions (emailed us your certificate of exemption and address) and we applied that exemption to your account. We are sorry to hear that you felt our responses were automated or confusing. We are confident that you won't encounter this issue again, as your exemption is now applied against your account login information. We appreciate your business and look forward to assisting you again in the future. -Team LES USA

Response from Lifting Equipment Store USAApr 8, 2025

Thank you for taking the time to review us, Stephanie! We are thrilled that you are happy with the service that we provided. We are looking forward to doing business again soon. Have a great one!

Response from Lifting Equipment Store USAApr 8, 2025

Thank you for taking the time to review us, Kim! Thank you for giving us the chance to resolve the issue. Our mission is to make sure our customers are happy and pleased with our services. Your support means the world to our team. Looking forward to welcoming you back soon! Thanks!