Jeffrey H.
Awesome prompt customer service!
Awesome prompt customer service! Very people oriented. Had an issue with the order and they had an immediate response. Definitely using them again!

Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jeffrey H.
Awesome prompt customer service! Very people oriented. Had an issue with the order and they had an immediate response. Definitely using them again!
Customer
The Lift-Down baseball cap is the first one I’ve ever had that properly fits my massive bonce. When it first came out the packaging I was slightly underwhelmed and didn’t think it would fit. Once on, I really liked it, though. It has a great depth and height (I’ve never had a baseball cap that comes down to my ears)! It’s stylish in an understated way, too. I reckon I look effortlessly cool in it :).
Nicholas
The hats we ordered came quickly and the process was very smooth. I had to exchange the small ones for medium ones and the process was really easy and the customer service was friendly. The quality of their hats are really wonderful and I'm looking forward to buying from them again!
Bruce H.
I've bought several hats from Lift Down. They're top quality. Their customer relations are equally impressive. Got a question or concern? They'll respond immediately.
David
I misjudged my own head size but I wasn’t dismayed because LiftDown’s customer service made the exchange seamless.
Chris B.
Good quality caps, a good range of colours and size options. Good communication. Customer service second to none 👍
Amy
I bought several caps from Lift Down and they're all high quality and they arrived in a very reasonable amount of time. I'm excited about all of them and I'm sure I'll wear them for years. I got a nice message after I wrote an honest review about one style of cap, too, so that's nice.
KIM S.
I’ve never been able rock a ball cap…until I got my Lift Down cap. Love it so much I’m ordering another.