Wanda B.
Quick resolution
Quick resolution I needed to exchange a hat since I already had that color and they made it easy. It’s my second order, I love the simplicity of the caps, no logos!

Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Wanda B.
Quick resolution I needed to exchange a hat since I already had that color and they made it easy. It’s my second order, I love the simplicity of the caps, no logos!
Tracy P.
As someone with a small head I have a hard time finding a baseball style cap that fits until I saw liftdown offers a size small vs just a one size fits “all”. I love the hats I ordered. I had a small quality issue with one hat, the seam was a bit off. I sent a picture to the company andbtgey sent a replacement right away. Very impressed with the quick response and taking care of the issue immediately. I will definitely recommend this brand to friends!
Dan
I chose Lift Down somewhat randomly from a web search for hats for men with big squashes. I liked the designs and the lack of logos on the front, so I bought one and liked it. I bought two more but mistakenly sent them to the wrong address. Well, to say customer service was excellent would be an understatement. They were wonderful! As long as I keep wearing (and loosing) caps I will be buying from them.
Paulette Manning C.
My favorite cap to wear. Had a small issue with the new size I ordered and they took care of it right away.
Jeff B.
Wanted to find a cap that fitted my head with NO LOGO! Found Lift Down online and checked them out. They have a great way of fitting caps that gets it right the first time. My size was right at the top of small, so i asked their team what they thought what size i should order,small or Medium. Got back to me right away and said go with the Medium. Ordered my cap and when it came it fit just right straight out of the box, no joke! The color is just as advertised. Worth every penny.
Carly Y.
I was skeptical because this company was advertised through instagram but I have had a great experience and the hats actually fit my head! I’ve had the hardest time finding the right size hat because I have a small head and a very short haircut. These are the first hats to actually fit my head! I had a small issue with my order but the customer service team was great and fixed things right away!
Aaron R.
LOVE em! I ordered 2 small caps to try them out. One two-tone and one solid. They're amazing! I've always struggled to find hats that actually fit. (I found one company that makes smaller hats, but they're all structured.) These are soft and comfy - unstructured. Now I have to control myself *not* to buy one in every color!
Bret
Fast and accurate customer service, even though the order number was misplaced. And, the replacement caps were perfect fit when they arrived.