Lift Down Reviews | Read Customer Reviews of liftdown.com

Lift Down Reviews | Read Customer Reviews of liftdown.com

Lift Down reviews

Showing 59 reviews with 4 stars · Clear filters

Toby B.
Jun 6, 2024
I am a big guy with a 75/8 head and…
I am a big guy with a 75/8 head and find most caps too small and look goofy. This one is the extra large size and fits well. Decent quality
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LEE H.
May 10, 2024
Caps are great
Caps are great. Delivery was slow
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Julia
May 7, 2024
Nothing special
Nothing special
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Marcus J.
Apr 30, 2024
They replaced faulty items
Initially, I received two caps with very crooked and unevenly seamed visors. They sent me new ones that were satisfactory, and didn't have to return the faulty products.
Response from Lift DownApr 30, 2024
Hello Marcus, Thank you for bringing this to our attention. We are truly sorry to hear that the caps did not meet your expectations and apologize for any disappointment caused. It sounds like you received a faulty product, and we take full responsibility for that. Please reach out to us at [email protected] with your order number, and we will arrange for a replacement to be sent to you right away. We are committed to ensuring our customers are satisfied, and we hope to resolve this issue promptly for you. Thank you for your feedback, and we look forward to making this right. Best regards, Yousef
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Wade C.
Apr 5, 2024
Very nice hats except for fit.
Review of Liftdown baseball caps - I bought 6 different colors - Ease of ordering, color selection, quality, material, price, shipping - all good. But these hats don't fit my head as well as some other similar hats, these sort of pop off too easily (compared to some other similar hats). For this reason I won't order these hats again from Liftdown. I realize it's one size fits all, and the tightness is adjustable, I'm just saying that the similar hats I got from Amazon stay on my head better.
Response from Lift DownApr 11, 2024
Wade, Thank you for your detailed feedback, Wade. We're glad to hear that you found the ordering process, color selection, quality, material, price, and shipping to your satisfaction. We're sorry to learn about the fit issue with the hats and understand how important a good fit is. Your feedback is invaluable and helps us improve. We strive to cater to a wide range of preferences and fit requirements, and we'll take your experience into account for future product adjustments. If there's anything else we can assist you with or if you'd like to explore other products that might suit you better, please reach out to us at [email protected] with your order number. We're here to ensure you're delighted with your purchase, every step of the way.
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Al W.
Apr 3, 2024
Very comfortable hat for a man with a…
Very comfortable hat for a man with a HUGE head!
Response from Lift DownApr 11, 2024
Thank you for your positive review, Al! We're thrilled to hear that our hat fits comfortably, even for those with a larger head size. Your satisfaction is very important to us, and we're glad we could provide you with a product that meets your needs. We look forward to serving you again!
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David H.
Apr 1, 2024
Seems the order was delayed due to…
Seems the order was delayed due to depleted stock hence the four stars otherwise five stars.
Response from Lift DownApr 11, 2024
Thank you for your understanding and feedback, David. We apologize for the inconvenience caused by the delay due to depleted stock. We're continuously working on improving our stock levels and fulfillment processes to better serve you. Your satisfaction is important to us, and we're grateful for your patience and willingness to adjust your rating despite the setback. We look forward to providing you with a five-star experience in the future.
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Wayne O.
Mar 26, 2024
Size and colours great
Size and colours great. Would prefer front to retain shape a bit better....
Response from Lift DownMar 26, 2024
Thank you, Wayne, for taking the time to share your feedback. We’re glad to hear you’re happy with the size and colors of our hats. Your input is invaluable to us as we continuously strive to improve our products.
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