Frederick R.
Nice company but extra-long bill on one cap
The hats aren’t as nice as the photos. The colors are terrific (I bought a blue and a brown) but the hats themselves are more light weight than i expected. And here’s the oddest thing, the bill on the blue is much longer than the bill on the brown, abnormally long like those boating caps. The brown is 2 5/8” and the blue is nearly 3”. Kudos to Lift Down for writing to me and offering to exchange the caps.
Response from Lift DownFeb 2, 2025
Hi Frederick, Sorry to hear that the hats didn’t meet your expectations. We appreciate your feedback, and the difference in bill length between the two caps is definitely not how they should be. We’d love to make this right by offering you an exchange for a different style that might be a better fit for you. If you’re interested, I’d be happy to recommend a few options based on what you’re looking for. I'll reach out to you separately to get photos of the caps you referenced and to make sure we get you caps that you'll be happy with. - Tarrik