Debra M.
Hats Off to Lift Down!
The caps are beautifully made but the real winner is their customer service. I needed to exchange my purchase and they solved the problem going above and beyond. I highly recommend the caps and the company.

Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Debra M.
The caps are beautifully made but the real winner is their customer service. I needed to exchange my purchase and they solved the problem going above and beyond. I highly recommend the caps and the company.
Marsha G.
I had a return that was mailed to the incorrect address, meaning not the return department. I emails and conversed with Marielle. She was so kind and helpful and processed the exchange before the return had finally found its way to the correct department. GREAT customer service and love the caps! Thank you so much!
Lloyd M.
It's a hat that FITS!
Julie S.
They found out that my order was delayed and reshipped it to me. The hats are fantastic. Finally a cap that fits my smaller head! Love them!
SHAROL
Living in Florida, I wear a lot of caps! Gardening days, beach days and bad hair days make owning caps in several colors a must. I have a lot of cap experience! I received my Lift Down caps and was immediately impressed with the fit and quality. Fit: the skull cap fits fully on my head with no bubble at the top. At the same time, the band fits just slightly above the ears, no cramming your ears under the cap band or having Dumbo ears. The adjustment strap tucks inconspicuously under the band seam. This is a very well designed cap! It will not wobble around on your head. Quality: the fabric is sturdy, washable. The adjustment strap is solid. The bill is also sufficiently sturdy that it will hold its shape. These are excellent cap! I highly recommend.
Sandy
I love wearing ball caps but have struggled to find the perfect fit for my petite adult size head. Even caps marketed as Ladies Size never fit well… gaps in the back or too low on my ears. Then I found Lift Down. Thought I’d give it a try. When my order arrived, I was DELIGHTED to finally put on a ball cap that fit!! They also provided GREAT customer service, keeping me informed of a short delay in shipping. Overall, I’m extremely impressed with this company, excellent service, quality products and FINALLY a cap that FITS!!!
customer
My hat was on backorder so they text me to ask if I wanted to wait or get a different colour. Most places don't both, I appreciated that. Just got my hat, its perfect, nice and small for my small head
Lisa R.
I cannot stress how happy I am that I found this company! I have a very small head 19 inches in circumference and have never been able to find a ball cap that would fit me like size small lift down ball caps do. The ordering process super easy and shipping was super fast.