Life Time FitnessReviews of lifetimefitness.com

Lost me any many more ..

Don't join. Worst gym I've been to.

Unprofessional and poor customer service. Support hate and genocide.

They cancelled someone's membership after they entered—just because they were wearing a T-shirt with a message of what's happening right now. Silence is complicity

To Whom It May Concern, I have been affiliated with your organization several times over the past 20 years, beginning with the acquisition of my private club in Houston, the University Club a highly regarded tennis facility. Since relocating to Minnesota due to marriage, I have maintained a lifetime company membership and expect to be treated with the same level of respect and professionalism afforded to all members. While I appreciate the recent renovations at the Minnetonka location and recognize that many of the front desk staff conduct themselves professionally and courteously, my recent experience this past Saturday was deeply disappointing. I encountered behavior from certain trainers and front desk personnel that was dismissive and, frankly, disrespectful. It is also concerning that some staff and members seem to make assumptions based on my Texas accent, including unfounded political judgments. Regardless of personal background, all members deserve to be treated with fairness, dignity, and respect especially those who have been longstanding supporters of the club. I bring this to your attention not in anger, but with the hope that management will reinforce a culture of inclusivity and professionalism across all locations. I remain committed to the values of your organization and trust that my concerns will be addressed appropriately.

I was harassed and physically touched by another member at the Shenandoah, TX location after asking her to clean chalk off shared gym equipment. Other members had witnessed it and alerted staff. I was told the incident would be reviewed on security footage. When I followed up, management claimed I “touched her first.” Then they changed their story mid-conversation to “you both touched each other.” They also told me there’s nothing they can do—and that they “can’t guarantee anyone’s safety.” The woman who mocked me and put hands on me is still allowed to train. No consequences. Lifetime Fitness claims to promote safety and respect. But they’ve shown me that when a woman is harassed and speaks up, they’d rather protect a paying member than uphold their values. This is not a safe space—and I want others to be aware of how little support you may receive when you do the right thing.

Staff kicked out a gym member for wearing a shirt that says “Israel kills children” No public apology, you shouldn’t be in business. Boycott this gym.

we dont support genocides