Life Time FitnessReviews of lifetimefitness.com

I have been a member of the Lifetime in Wayne, Pennsylvania for roughly a year and a half and just decided to cancel my membership. To start with, here are the good things: great equipment, generally nice floor staff, pretty clean, good class selection. The not so good: it is SO expensive and they keep increasing the price, even on existing members. Unless you use it daily and make use of the amenities (which I did for most of my time) it is very hard to justify. It has become very overcrowded to the point that during peak hours it is hard to get floor space, which in itself is a reality for a lot of gyms but still worth noting. For people that really want to workout, you can expect to change your workout to account for a lack of equipment availability. The only seated leg curl machine was also out of operation for about three months. There are a lot of ways that the gym feels corporate and focused on a mission of making the most money possible at the expense of member's experience. The 30 day cancellation policy is a final example of opportunistically gouging you because they can rather than just letting you go before the next billing period. In hindsight I really regret giving roughly $3600 to Globo Gym when I have had better experiences for so much less. I would not have felt the need to write this if they would have just let me go.

WOW!!!! It is obvious LIFETIME doesn't care what their loyal members have to say about them because they have bene around for a long time but continue to treat their members like garbage. Policies like 30 grace period to suspend a membership is screwing your loyal members and you don't care. Your facilities are great, your employees are great, your corporate policies are management are far below average for the price point you are in.

I honestly give this gym a 2 star rating not because of the location. It's the fact that every location has different pricing and yet they are not a franchise whatsoever. They charge based on the area of location which makes no freaking sense especially when you are corporate. Honestly it should be 1 price just like other gyms are not over pricing based on location. Big F rating on price for this gym.

The company is making bad choices- increase price, remove access to many things. Keep dirty gym. Ask guest to own a phone or they cannot join. 😂 what’s so hard to give a guest a free pass without a phone? It’s like they ask more from us and make the service worst. I understand inflation— you should increase the price — not remove things while increasing price. W t f

The Life Time Fitness, Ellisville, facility is clean and well equipped. The aquatic facilities are great. But, you had better enjoy it while you are young. Once you turn 65, they don't want you there anymore! I know it is hard to believe a public gym can get away with age discrimination in today's world, but Life Time has figured it out. Once they realize how old you are (if over 65), they give you the option of severely limited access hours, or raise the price astronomically, or invite you to go elsewhere. If you have a Medicare Advantage plan that used to pay your dues, they especially don't want you there. Apparently, Old Folks interfere with their "traffic flow" through the gym. It has been a very disheartening experience for me. I like the facility and most of the staff is friendly and helpful. I have appreciated the opportunity to use a first class facility close to my house. However, having been turned into the target of discrimination by Life Time's management has been a great disappointment. I must take solace in the knowledge that what goes around, comes around - and they will get old one day too.

I have been a member of Lifetime Fitness since I moved to Minnesota. I recently moved to Minnetonka and thought I would check this location out to see if I wanted to upgrade. I've been using fitness centers for half my life, and last night when I went to check it out, I had, without a doubt, the absolute worst experience I've ever had at a fitness center in my life. Not only do they have very limited equipment and a closed-off layout, but the staff at the front counter was very rude. However, this wasn't the worst of my worries. As I was working out, I was followed by staff the entire time, as if I was doing something illegal. When I had changed out of my gym shoes and gotten ready to leave, I had three staff members following me, making sure I got into my car, and walking behind me to be sure that I left the lot. I actually still can't believe this happened. Not only will I never go back due to how uncomfortable this made me, but the overall feel of this gym was quite pretentious. If you are thinking of upgrading to this level of Lifetime, please try the Minneapolis location, as the staff is much kinder and they make you feel like your money and your business is welcome. There is no rating low enough to describe my experience at the Eden Prairie location. Other locations are great, with friendly service. Overall it's probably a good company, but this location left a bitter taste in my mouth. As for just the Eden Prairie gym, I award them no points, and God have mercy on their soul.