Life Time FitnessReviews of lifetimefitness.com

Just joined the new Red Bank/Middletown NJ gym. I love everything about this place. It's busy but under control. I love the cleaning staff. My only complaint is there's no lost and found. Came back the next morning after leaving my $40 water bottle at 10pm. They threw it out. There was another guy at the desk and he said the same thing happened to him a few days prior. Then this morning a guy was leaving and said his jacket that he left yesterday wasn't there this morning. They throw everything away every night no matter what they tell you. They should hold things for a week at least.

Love lifetime. Gorgeous facilities and great management.

Not a safe gym for female members. I recently had an unfortunate experience at Lifetime Wall street where I encountered harassment from a male member. Despite reporting the incident to the gym staff, the response I received was disappointing and insufficient. This particular male, stood over the top of me while I was using 1 of several free squat machines in an attempt to scare me away. Not only did he refuse to leave me in peace he used profanities in an attempt to continue pressing his aggression. I reported the situation to the staff, hoping for a resolution and support given the matter was recorded. However, the actions taken by the gym fell short of addressing the issue adequately which should have at the very least included contacting me. Bad enough that a male felt brazen enough to act this way, even worse when other males fail to act, effectively protecting him and encouraging similar behavior in the future. The gym management should to take harassment complaints seriously, thoroughly investigate such incidents, and implement stronger measures to create a secure environment for all members. Additionally, improving communication and support systems for members who face such situations is essential. Please think twice before considering Life time Wall street if you prioritize a gym environment that actively addresses and prevents harassment for woman.

The Life Time Fitness, Ellisville, facility is clean and well equipped. The aquatic facilities are great. But, you had better enjoy it while you are young. Once you turn 65, they don't want you there anymore! I know it is hard to believe a public gym can get away with age discrimination in today's world, but Life Time has figured it out. Once they realize how old you are (if over 65), they give you the option of severely limited access hours, or raise the price astronomically, or invite you to go elsewhere. If you have a Medicare Advantage plan that used to pay your dues, they especially don't want you there. Apparently, Old Folks interfere with their "traffic flow" through the gym. It has been a very disheartening experience for me. I like the facility and most of the staff is friendly and helpful. I have appreciated the opportunity to use a first class facility close to my house. However, having been turned into the target of discrimination by Life Time's management has been a great disappointment. I must take solace in the knowledge that what goes around, comes around - and they will get old one day too.

Mean girls at work- I was fired for giving a 30 day notice. I had shown up at every shift I was scheduled and even covered some of my co workers shifts. I stayed after up to an hour and took 0 breaks. No good deed goes unpunished. To boot- they actually kept my money for membership fees with no intent to return them. Will be pursuing this with my CC company.

Predatory Their website pretty clearly said there were services available at locations that were not there when I joined. They are trying to force people to pay extra by having a truly obnoxious cancellation policy. I don't care that it is stipulated in the absurdly long terms that no one ever reads. Service providers should engender trust, not a feeling of abuse. They are very comfortable preying on their customers.

Best gym ever. That’s all.

They have a policy in place that actively discriminates against children with disabilities and this policy was never shared until today but is being fully enforced. My child has autism and despite multiple notifications of this and requests for them to call me down if he’s getting upset (because he is unable to regulate his emotions which is a big part of his diagnosis) have failed to do so. In fact they have made me feel horrible by saying that “parents were complaining about his behavior”. As if having a child who is not nuerotypical isn’t hard enough now you are going to have staff tell in two separate instances that parents basically don’t like that he’s autistic?? Deloris the so called manager who seems more concerned with staying stationary and stuffing her face instead of actually walking around managing refused to make any accommodations at all. This, as well as this policy, is actually a direct violation of ADA according to my attorney. Additionally, their policy is not something my child is even capable of following (again never mentioned until today - not at sign up nor during the two times I had to pick up my son early for his behavior). Deloris also was rude while I was speaking to her regarding this and took a call while I was mid sentence. She didn’t even apologize despite me audibly saying that was a rude thing to do. They are not licensed nor do they have anyone one there trained to work with any child with any disability yet promote on their website “an inclusive environment for all”. I’m paying $40 a month to not even be able to have my child use the location because he is now suspended for 2 days (per the policy) for having autism. We are now having to drive 45 minutes to the North location where my son has no issues at all as opposed to going to South which is 12 minutes away. At this point even if they did remedy this situation I still would feel completely uncomfortable having anyone in the South location anywhere near my son at this point. As a former employee who started with Lifetime 20 years ago and has had several great experiences at many locations this is a huge disappointment, concern and has soured the entire experience. Additionally when I asked for the number to corporate instead of given the number in MN where Bahram sits out if I was just given the South’s 1-800 number.