Life Time FitnessReviews of lifetimefitness.com

Lifetime fitness faculty of operations team has very poor management. The manager for that department is very disrespectful because he provided me with a letter of termination without specifying the reason as to why I got fired. He accused me of doing things that are not true. I am not satisfied with the employees at this job and I won’t be attending lifetime anymore due to the poor work environment.

My 4 year old granddaughter recently visited me and I took her took her to my Burlington Lifetime club. Since they have a kid space I thought what a nice date. I would work out and she could play, then we could family swim. But they informed me that she could not come in because I am not her parent. IN what world. I belong to several clubs and this is new to me. Moreover, it appears at this club that they just randomly decide when guest can come which means she can not visit the club on Saturday or Sundays. When else would my grand child visit. To make be feel better they explain that other clubs have better guest policies. Mind you I pay 379/month. I feel so lucky. Me and my 4 year guest find the closes club 9 miles away in Medford and drive there. They inform me they don’t accommodate kids. But you can go to a club in north shore which is 50 minutes away. Because my grand child is crying and wants to swim, I decide to go. Since it is Saturday I am sitting in traffic for 30 minutes and still have 30 miles to go..so I abandon the trip. I cannot be more disappointed in Lifetime and this very non customer friendly policy. As I was sitting in traffic—I thought what would a traveling mother do? I can’t wait to find a better option. I hope future entrepreneurs search this site. This is very you find ways to enter into a market. Find a better way to treat their customers —we will be there.

I honestly give this gym a 2 star rating not because of the location. It's the fact that every location has different pricing and yet they are not a franchise whatsoever. They charge based on the area of location which makes no freaking sense especially when you are corporate. Honestly it should be 1 price just like other gyms are not over pricing based on location. Big F rating on price for this gym.

At the pool, the instructor mentioned she would be testing my daughter’s swimming skills. After conducting the test, she allowed all the girls at the party to enter the pool except for my daughter. This was surprising since my daughter has completed all her swimming levels. When I requested a retest, the instructor declined. As a result, my daughter felt excluded, and we decided to leave immediately. My daughter’s feelings were hurt due to the unprofessional manner in which she was treated. We had been planning to become members of this gym, but we have decided against it. Based on our experience, I cannot recommend this gym.

At Lifetime Mississauga the management cheating , they required their instructor asked the members to post a positive reviews . Anyone who wants to know the level of professionalism and how skilled are the instructors just visit their instagram. But unfortunately I can’t say the same about the management. The worst one you can find actually, they completely ruined what Lifetime Mississauga used to be . The best one of all lifetime in US/Canada. I’m a member of lifetime since 3 years now, and last week I enrolled and paid a camp for my 9 years old daughter. Lifetime offered for this day camp by age group so I booked for the age group 9-12 years old. When I came no kids of her age group booked, so the activity was supposed to be done was cancelled and so I get back home with my daughter and I asked for a refund. The kids academy manager Emily Rourke declined my request but things got interested when the GM, Erin Allen emailed me and asked to meet me. No it wasn’t to fix the situation it was to explain I made an infraction because she considered my language was offensive by saying she behaved like lifetime was dead broke as she fought for a $85 services I paid and she didn’t provide. So instead of fixing the problem and value my multiples memberships I have with Lifetime she choose to find a false reason to avoid the real topic. Jayzzzz look how she behave dead broke for a customer who spend several thousand of dollars every month in the club …..(Clearly a behaviour that completely ruined Lifetime reputation) and it’s about a $85 dollars services they get paid for and didn’t provide 🤷‍♀️🤷‍♀️🤷‍♀️ Then she warned me she accepting only positive reviews and if I make any negative reviews she gonna terminate my membership!!!!! She just tried to control my freedom of speech which is regulated by the human’s right which is enforceable worldwide including Canada. So I have to cancelled my membership to a club I absolutely love to be able to speak up !!!! Like I said in my email this situation gonna be reported . Stay tuned for the next …..

One of the worst membership and customer service ever. I have been a member for over 5 years and just in the last few months they raised my membership 3 times and of course they absolutely don’t care if you cancel because thats what they actually want. It’s so easy when they have no competition here in San Antonio. If you are joining now keep in mind that they don’t care and they will keep raising those fees every few months

Life time fitness. Discriminatesagainst disable people with service dogs. Their people aren't trained properly. This is not the 1st incident. We were were assaulted and When we were behind a locked dressing room door. Their associates banged on the door, yelling at me very out. They yelled through the door that I could stay but my dog had to leave. That was after the management said they would have her leave us be too get dressed. This was only a portion of the terror they caused me. They followed us ( my service dog and i) gym. They mad us feel threatened, fearful and attacked. Them to disguise there action. They had me escorted from the club. They fused to watch the videos. The district manager said for what? These people caused us severe distress and all should be reprimanded. They at the nerve to call me after suspending my membership looking at me for an excuse for using the family/ handicap dressing facilities. This women said they're were 2 sides to every story and she wanted mine. What crap!! They were looking to cover the clubs illegal actions. Lifetime Fitness owes me the excuse, Has anyone reading my reveiw had problems being mistreated at these facilities??? Please like my moments. They need to make changes to the staff they employee

The company is making bad choices- increase price, remove access to many things. Keep dirty gym. Ask guest to own a phone or they cannot join. 😂 what’s so hard to give a guest a free pass without a phone? It’s like they ask more from us and make the service worst. I understand inflation— you should increase the price — not remove things while increasing price. W t f