Life's AbundanceReviews of lifesabundance.com

I tried to login to my account but kept receiving errors so I sent an email requesting a refund for one of two bags I purchased as my dog got severe diarrhea form one. I also requested that the auto ship be discontinued. I called Customer Service several times and after almost an hour on hold I opted for a call back (still waiting 5 days later). Two weeks after I requested the auto ship be discontinued I received the shipment! This is unauthorized use of my CC!

My cat passed away and I have not been able to cancel the auto ships. I’ve tried calling for days and left emails. Stop sending food!

Been a customer since 2016, been trying to call everyday last week and leaving my number for call backs. No call back. I cancelled my subscription. PLEASE MAKE SURE TO NOT SEND ANYMORE FOOD, I cancelled last October then you sent me another this past Nov 8. CANCEL MY SUBSCRIPTION!

Charged for 40 lbs. bag of dog food, took nearly one month to receive and now cannot get response to send product back and refund/cancel my membership Terribly disappointing.

I cannot state this would be a five star and I will happily give that if i could hear from someone at Life'sAbundance. I have been a customer, and a promoter of this food, because I TRULY believe in it. Hands down the best dog food! HOWEVER, there has been a tech upgrade (or downgrade) and I have been charged multiple times, my shipment never arrived although it says it was shipped, and I cannot reach anyone through email, phone or website. I know they are having challenges, and I feel horrible since they have ALWAYS been incredible, but this has been quite difficult! I have had my dog (who is 15.5 years old-and his bloodwork/urine is "amazing" according to my vet. He is a happy and healthy boy, without any issues (age related vision only). He has been on this since he was a year old. I recommend it to ANYONE and everyone, but this must get resolved soon.

I have been trying to edit the auto ship schedule for my dog's food. I am unable to make changes via their website. I have been contacting the customer care team via email/phone number but no luck. I have been charged for an order which I did not wanted. I understand that there might be issues on their website but we would at least expect a communication that someone is working on our request/issue. I am still looking for a help to resolve the issue.

I’ve been a customer since 2021 and up until recently had no problems and would’ve given this company 5 stars. Today I give them 1 and wish I could give 0. I’ve been trying to reach them since about 10/29/25. I wanted to change my autoship as my vet said to change my dog’s food to anything but chicken due to a possible allergy, but could not reach anyone by phone. I called many, many times and could not get through. Autoship arrived, then I tried to call to see if I could return it. Still no way to reach any one. I gave up on trying to get the autoship returned and like an idiot, decided to just order a Lamb meal food instead and give the chicken based away once it comes. The order went through on 11/5, got a confirmation email and still no food has arrived. I checked the website and now don’t see it in the order history. I keep trying to call and can’t get through. Tried the call back method a few times only to receive automated calls at the end of the day saying “sorry we didn’t get to your call.” Still no resolution and absolutely frustrating! I’ve also tried to email them on their website and most of the times when trying to submit the email, it comes back as an error. One just said it went through, lets see what happens! If nothing, I’ll never come back to this company.

With their recent "technology upgrade" my wife and I have been charged 4 times when we were just trying to get our dog food and kept trying different ways. That was our mistake. My wife had one charge refunded. I had one charge refunded. I received one bag of food. And the other charge for my wife's card is stuck in "processing" and we have no idea where it is or when it will get here. We have called 5 times and never gotten ahold of anyone. We have asked for call backs and never received a call back. We have sent emails, Facebook messages and not heard back. Hoping this gets someone's attention.