LifeMDReviews of lifemd.com

LifeMD has created a process for helping people take control of their healthcare decisions with medical guidance. It’s on my time as well, so I don’t have to take off work or carve out time for in person or virtual appointments. While I appreciate this freedom, the only improvement I would suggest is to provide more initial communication and support. Validation of being ‘on the right track’ or needing to make adjustments just gives patients that much more confidence to continue in a healthier direction.

He was very informative and knowledgeable Respectful

I made a one time purchase only to find out one month later when I noticed the same charge, that there is a monthly subscription. I called and asked to cancel the transaction but they refused.

Process and website were straight forward and easy to use. Follow up from the staff was thorough and the efficient.

Ursula was fantastic and very kind and helpful.

Brandion was kind and answered all my questions. Great experience with Life MD.

Spend hundreds on a subscription. Then when you need to get refills it takes weeks to get an appointment, then weeks to get shipment. Overall, I have spent 2 months total on wait times on appointments and shipments for a very expensive subscription. Very disappointed, will be going elsewhere from now on.

Overall, the Life Indeed program was good, but customer service was inconsistent. Responses to messages took 3–7 days, and I experienced two calls where representatives disconnected when the issue became difficult. They advertise 24/7 doctor access, but appointments were typically 2–3 weeks out, which was disappointing. On the positive side, the pharmaceutical service was excellent—prescriptions were filled and delivered on time.