LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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4,177 approved reviews, newest moderated first
Kaylee B.
Chultzy was amazing and was able to explain things to me very well!
Response from LifeMDApr 15, 2026
We're happy to hear that the explanation was helpful! We appreciate you taking the time to leave us this wonderful feedback. LifeMD
Jenn
4 she was extremely polite and very helpful. Her overall demeanor was amazing and she really knew what she was doing. I am an instructional designer and I was just completing new hire training for call center reps and she was just great. She literally knew her stuff and she was just a hoot.
Response from LifeMDApr 15, 2026
We're happy to hear that you found the team member to be polite and helpful! We appreciate you pointing out her amazing demeanor and knowledge. Thank you for your positive feedback! LifeMD
Chris B.
The ease and convenience of the app was excellent. The actual communication with a live person was the harder part. ONCE that happened though, the shipping of the medication and check ups were fine. Overall, very happy with my experience.
Response from LifeMDApr 10, 2026
We're glad you enjoyed the app's ease and convenience. We're sorry communication was challenging initially, but we're happy the shipping and check-ups met your expectations. Thanks for your feedback. LifeMD
Heidi A.
Charged 199$ went to answer questions and additional charges that were not presented up front. I requested a refund and no response.
Response from LifeMDApr 14, 2026
We regret you feel this way about unexpected charges and the lack of response. With further review into your account, our records indicate a solution was provided on April 10, 2026. Please feel free to contact us, if there are any further questions or concerns. We're more than happy to assist. LifeMD
anesha S.
Chultzy was very friendly, professional and provided me with all the answers to any questions I may have had.
Response from LifeMDApr 10, 2026
We're happy to hear that you had a positive experience! We appreciate you taking the time to share your feedback regarding the friendly and professional service and thorough answers. LifeMD
customer
Cost are not explain in clear and understandable way. I was charged a random 121 which I believe is for consult from the doctor. I thought the 19 a month would cover the doctor visits. It was not clear the membership fee did not cover the doctor visit.
Response from LifeMDApr 14, 2026
We are so sorry to hear there was a misunderstanding with the cost. We are committed to being transparent with our customers, so we do mention in a few places, not only on our website but also during the sign-up process prior to payment being collected, that the medication is a separate cost from the membership. We want everyone to have a great experience using our service, and with that being said, we would appreciate the opportunity to rectify the situation if we can. LifeMD
steve L.
Misleading practices, extremely slow responses. Customer care made false promises, kept money. Definitely would avoid.
Response from LifeMDApr 14, 2026
We appreciate your feedback and time. We're sorry to hear about the slow responses and issues you experienced. We'll investigate these concerns. LifeMD
Alison J.
Staci was awesome! She stayed in touch and followed up with me when I wasn’t quite ready to make the jump and when I was she explained everything thoroughly and made sure I was comfortable with evening. She was great!
Response from LifeMDApr 10, 2026
We're happy to hear that you had such a positive experience! We appreciate that you felt supported, informed, and comfortable throughout the process. Thank you for your feedback. LifeMD