Nick M.
Fraudulent Billing
Upon reviewing my billing statements, I noticed that WorkSimpli, a subsidiary of this company, was fraudulently charging my account in the amount of $39.95 each month. I never once authorized these charges nor used this service. I contacted WorkSimpli to inform them of the fraud and the fraudsters themselves replied saying all they would be willing to do is refund the most recently charge rather than the several fraudulent charges that were never authorized. They can also confirm on their own end that I was not using their services and did not authorize the charges yet they continue to deflect. They reference their terms of cancelling a free subscription but I was never the one to sign up for this in the first place and someone else illegally used my payment information yet they take zero responsibly and do not honor the laws based around fraudulent charges such as this case.
Response from LifeMDJul 5, 2023
Hi Nick, we're so sorry to hear your experience with us was unsatisfactory. We would love the opportunity to speak with you and make sure you are 100% satisfied with our services. Please reach out to [email protected] at your earliest convenience and someone from our management staff will be in touch with you to rectify the situation.