LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Cheryl
Great response time and helpful! Would recommend!
Response from LifeMDOct 14, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team and that you found them to be helpful. Your recommendation means a lot to us, and we're here to support you every step of the way on your journey with LifeMD.
customer
Appointments were kept; friendly staff; reliable product.
Response from LifeMDOct 14, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.
customer
Your “Doctors” don’t refill my prescriptions! How can I be on a path when I can’t get the medication I need? I keep getting it will be filled promptly. But never a response! I can’t believe I even tried such a site! All unfulfilled promises!
Response from LifeMDOct 14, 2024
We sincerely apologize for the frustration you've experienced with your prescription refills. Your health journey is important to us, and we understand how critical it is to have timely access to your medication. Reviewing your account, we see that your provider has since sent a refill of your prescription. We value your health journey and want to ensure you have the support and medication you need. If you have any further questions or concerns, please don't hesitate to contact us at 800-852-1575. We are here to help!
customer
Everything was great. only thing I say that needs adjustment is the cost. I get it it's a competitive market but if it was lower then more customers will make up for it.
Response from LifeMDOct 12, 2024
Thank you for your positive feedback about our service! We're thrilled to hear that overall, your experience with LifeMD has been great. We truly appreciate your input on our pricing. We understand your perspective on costs. At LifeMD, we strive to provide high-quality, comprehensive care. We're always looking for ways to make our services more accessible. We offer a variety of different plan options that may provide more cost-effective solutions. We'd be happy to explore these options with you to find a plan that better fits your budget while still meeting your health needs. Feel free to reach out to our customer support team, and we can discuss how to optimize your plan. Thank you again for your valuable feedback. We're constantly working to improve our services and make them as accessible as possible for our patients. Your input helps us in that mission!
Frank L.
Melody H. LSS. Was fantastic and very helpful. Her voice was assuring and got everything done as needed.
Response from LifeMDOct 12, 2024
Thank you for your wonderful feedback about Melody! This kind of positive experience is exactly what we strive for with every patient interaction. We truly appreciate you taking the time to share your experience. Please don't hesitate to reach out if you need any further assistance. Thank you again for your kind words. We look forward to continuing to provide you with top-notch care and service!
steven R.
The membership prices are more then fair the doctors are extremely helpful. I have tried everything to lose weight and this is the first place to make it happen. Going in third month can't be happier.
Response from LifeMDOct 12, 2024
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with LifeMD's Weight Management Program. It's fantastic that you're seeing results and feeling happy with your progress after three months. We're committed to being there for you every step of the way on your weight loss journey. Keep up the great work! If you ever need any additional support or have questions, please don't hesitate to reach out to your LifeMD provider. We're always here to help you achieve your health goals. Wishing you continued success and happiness on your weight management journey!
customer
Quick response times from the Doctors, but sometimes it does take a little while for the medication to get shipped from the pharmacy. Once the pharmacy releases the medication it gets to my house the next day!
Response from LifeMDOct 12, 2024
Thank you for taking the time to share your experience with LifeMD! We truly appreciate your feedback. We're thrilled to hear about the quick response times from our doctors. Our medical team is dedicated to providing timely care to all our patients. We do apologize for any delay in the shipment of your medication. We're constantly working to improve our processes and appreciate your patience. If there is anything we can do to further enhance your experience with us, please let us know. We are here to help!
Craig C.
No notice or receipt or breakdown of the renewal fee
Response from LifeMDOct 14, 2024
We apologize for the confusion and frustration you've experienced with our pricing model. We strive for transparency and clarity in all our communications, and we are sorry we fell short in your case. We would appreciate the opportunity to speak with you to see if there is anything else we can do to rectify this situation. A member of our staff will contact you to see how we can assist you further.