LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
customer
helpful and fast
Response from LifeMDNov 1, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.
Paige D.
Melody H in the loyalty department was super helpful and solved my issues quickly!!
Response from LifeMDNov 1, 2024
We're so glad to hear that Melody H was able to help you. We appreciate your kind words and will share your feedback with her. If you have any additional questions or require further assistance in the future, please don't hesitate to reach out. We're here to support you in any way we can.
Paula J.
Kathleen Tidwell FNP-C is excellent! First impressions mean a lot, and this provider checked all the boxes. She was thorough, frequently checked with me to see if I had any questions and was very personable.
Response from LifeMDNov 1, 2024
We are thrilled to hear about your positive experience with Kathleen Tidwell FNP-C. It's wonderful to know that she made you feel comfortable and listened to your concerns. At LifeMD, we strive to provide personalized care and support to each of our patients, and it's rewarding to hear that your provider has exemplified this commitment. If you have any questions or concerns or need additional assistance, don't hesitate to reach out through your patient portal. We're committed to helping you achieve your health goals and look forward to being part of your weight loss journey.
customer
My first meeting with Dr Liza was great! She was very nice, patient and informative! I'm excited to get started on my weight loss journey!
Response from LifeMDNov 1, 2024
We are thrilled to hear that you had a positive first meeting with Dr. Liza. We understand how important it is to feel comfortable and confident with your healthcare provider, and we are glad that she was able to provide you with the information and support you needed. We wish you all the best on your weight loss journey!
customer
They never answer when I email
Response from LifeMDNov 1, 2024
We are truly sorry to hear about your experience with our communication. This is certainly not the level of service we aim to provide at LifeMD. We understand how frustrating it can be to reach out without receiving a timely response. We take all patient feedback seriously and would like to address this issue promptly. Thank you for bringing this to our attention. We genuinely appreciate your patience as we work to improve our services.
Melanie S.
I am delighted to provide feedback about my recent experience with Kinny. He has been the most instrumental and supportive person since joining LifeMD in the Spring. I have worked in healthcare for almost 30 years and acknowledge this is a new platform for patients and providers. Prior to my help from Kinny, I had faced ongoing issues with the technology and service to address several matters. I was about to cancel my subscription and decided to make a call to the 866 number noted on the website in a desperate attempt to resolve my challenges. He was attentive and incredibly understanding - while also validating my frustrations. Thanks to his knowledge and service minded approach, he was able to resolve the long standing account issue and facilitated a solution that exceeded my expectations. Thanks Kinny!
Response from LifeMDNov 1, 2024
We are thrilled to hear about your positive experience with Kinny. It's wonderful to know that he was able to provide the support and guidance you needed during a challenging time. We understand the frustration that can arise when encountering technical difficulties, especially in a new platform. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to support you and ensure your experience remains positive.
customer
So informative and careful
Response from LifeMDNov 1, 2024
Thank you for your kind words. We appreciate your feedback and are glad you found our service informative and helpful. If you ever need anything, please don't hesitate to reach out.
valerie S.
I like that they have frequent check-ins on my health and progress. They are very accessible through email and phone. At times there seems to be a lack of communication among / between the providers but ultimately, they want to get it right.
Response from LifeMDNov 1, 2024
We appreciate your feedback and are glad to hear you value the frequent check-ins and accessibility of our providers. We understand that communication between providers can sometimes be a challenge, and we strive to ensure seamless coordination for all our patients. We are committed to continuous improvement and will use your feedback to enhance our communication processes.