LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Lynda Lewis B.
I love my doctor with LifeMD and I have lost 41 lbs and they are the reason. They are more concern with my health. Thank you LifeMD.
Response from LifeMDApr 10, 2025
We are so happy to hear about your weight loss journey and that you are happy with your doctor. We appreciate your kind words and are proud to be a part of your success.
Norm
Katherine was down to earth and caring! Just wish there was an additional discount for even answering and speaking with someone. Many people do not answer unknown numbers.
Response from LifeMDApr 10, 2025
We appreciate you taking the time to share your experience. We're glad you found Katherine to be helpful and caring. We understand your perspective on discounts for answering calls. We value your feedback and will use it to improve our customer service experience.
Ms J.
Jasmine was so helpful and knowledgeable. She understood my situation and helped right away.
Response from LifeMDApr 10, 2025
We are delighted to hear about your positive experience. We appreciate your kind words about Jasmine's helpfulness and expertise. We strive to provide exceptional customer service, and it's wonderful to know that Jasmine was able to assist you effectively.
John B.
I had a very bad experience where they cancel my membership without telling me and I thought I was a member and was paying but it was canceled - I wanted to just give in and just go somewhere else but this company was my first instinct- it was a referral from a friend - and finally after several message to the front desk I finally got 2 very friendly gals to listen and help with my frustration and they were understanding and actually admitted they dropped the ball - thank u Jasmine and Shawanna for earning my trust back - hope all goes up on this journey from here
Response from LifeMDApr 10, 2025
We understand your frustration with the cancellation of your membership. It's never pleasant to discover that a service you thought you were actively using has been discontinued without notice. We appreciate your patience in communicating with our front desk team. It sounds like Jasmine and Shawanna were able to provide the support and understanding you needed during a stressful situation. We value their dedication to customer service and are glad they were able to help you regain your trust in our company. We strive to provide clear and timely communication to all our members. We will review our internal processes to ensure that similar situations are avoided in the future. We are committed to providing a positive experience for all our members and appreciate your feedback as we continue to improve.
Barbara C.
I talked to Kathrine, and had such a great experience she made it so easy and so easy to work with answered all of my questions and got me started right away! Ready to start my experience with lifeMD TBA
Response from LifeMDApr 8, 2025
We are thrilled to hear about your positive experience with Kathrine. It's wonderful to know that she was able to make the process easy and answer all your questions. We strive to provide exceptional customer service and are delighted that Kathrine exceeded your expectations. We wish you all the best in your journey with us.
Ivana
Kaylan was very friendly, knowledgeable and helpful.
Response from LifeMDApr 8, 2025
We appreciate your kind words about Kaylan. We strive to provide excellent customer service and are thrilled to hear that Kaylan exceeded your expectations.
Susan
Melody has been both very friendly and helpful every time I have spoken to her. My questions have been answered professionally, I have no complaints or concerns.
Response from LifeMDApr 8, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad that Melody has been able to assist you. We value your feedback and will share it with our team.
Rhonda H.
Very pleasant to work with. Thank you!
Response from LifeMDApr 8, 2025
We appreciate your kind words and are glad you had a positive experience.