LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Dom S.
Melody was so profecional. Very rare those days. Thank you for you customer service.
Response from LifeMDApr 28, 2025
We're so glad to hear you had a positive experience with Melody. We strive to provide exceptional customer service, and we're delighted to know that Melody delivered on that promise. Thank you for sharing your feedback!
Renetta T.
Jason B. Was very patient and polite. He answered all my questions and made me feel like I wanted to continue with LifeMD.
Response from LifeMDApr 28, 2025
We are so glad to hear that you had a positive experience with Jason. We strive to provide our customers with excellent service and it's wonderful to know that Jason was able to meet your needs. We appreciate your kind words and hope you continue to enjoy your experience with us.
Buthayna A.
I had a great experience speaking with Melody. She was kind, patient, and really took the time to help me with all my questions. I was feeling a bit confused before the call, but she made everything much clearer and easier to understand. Her support was very much appreciated. Really lovely customer service.
Response from LifeMDApr 28, 2025
We are so happy to hear that you had a positive experience with Melody. We appreciate you taking the time to share your feedback. It is wonderful to hear that Melody was able to help you feel more confident and comfortable. We strive to provide excellent customer service, and we are thrilled that Melody was able to meet your needs. We will certainly share your kind words with her.
kelly H.
Kathryn was so helpful and kind. Help me through the whole process!
Response from LifeMDApr 28, 2025
We're so glad to hear that Kathryn was able to provide you with such a positive experience. We strive to provide excellent customer service, and we're thrilled that Kathryn was able to help you through the process. We appreciate your kind words and feedback.
Jaren K.
Total scammers. I cancelled my membership minutes after realizing it did not include product but only a coach. I sent 3 emails with no response after 5 days. $75 stolen from me for no service. At least not the service I assumed was included. Do not trust these people.
Response from LifeMDApr 28, 2025
We understand your frustration and apologize for the inconvenience you experienced. We value your feedback and are committed to providing a positive experience for all our members. We are investigating the issue you raised and will have a team member reach out to you regarding your subscription to our services. Thank you for bringing this to our attention.
Patrick S.
Dajah was very nice and extremely professional. I was very irritated when I discovered the "membership payment" didn't include the price of the medication. She handled my irritation like a true professional and won me over to your service. Dajah was great!
Response from LifeMDApr 28, 2025
We appreciate your kind words about Dajah. It's wonderful to hear that she was able to provide you with excellent service, even during a frustrating situation. We are glad to hear that our team members are equipped to handle customer concerns with professionalism and empathy, and it's gratifying to know that Dajah met your expectations. We're glad you ultimately found our service to be satisfactory.
christie F.
My representative was friendly, knowledgeable and quickly ascertained my problem which he quickly resolved.
Response from LifeMDApr 25, 2025
Thank you for sharing your positive experience. We're delighted to hear that our team member provided you with excellent support. We strive to make every interaction as smooth and helpful as yours was. Your feedback is greatly appreciated and will be shared with our team.
Sharla H.
Mary was extremely nice and informative. I didn't have to wait long at all.
Response from LifeMDApr 25, 2025
We appreciate your kind words about Mary. We're glad you found her helpful and that your wait time was minimal. We strive to provide excellent customer service and are happy to hear that we met your expectations.