LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
GGarcia
Solved my problem within a couple minutes. Gave me information I needed. Very pleasant
Response from LifeMDMay 3, 2025
We appreciate your kind words and are glad to hear that we were able to assist you promptly and provide the information you needed. We strive to provide excellent customer service and are happy to know we met your expectations.
Ed M.
Katherine K was great. Very helpful and patiently answered all my questions.
Response from LifeMDMay 3, 2025
We're so glad to hear that you had a positive experience with Katherine. We appreciate your kind words and will share your feedback with her.
Rosemarie H.
Thank you answering my questions and helping me!
Response from LifeMDMay 3, 2025
We're so glad to hear that you found our assistance helpful. We strive to provide excellent customer service and appreciate your kind words.
Tania F.
Website is very misleading. I paid the $300 or so for what I thought was the medication and it was only the weight management team, which I already have with my doctor.
Response from LifeMDMay 3, 2025
We appreciate your feedback and will use it to improve our services.
Christina M.
Jason B was excellent at helping me figure out what was the issue with was my prescription. He was pleasant, helpful and empathetic. Keep up the great work.
Response from LifeMDMay 2, 2025
We are so glad to hear that you had a positive experience. We strive to provide excellent customer service and it is rewarding to hear that Jason was able to help you. We appreciate your kind words and will share your feedback with Jason.
Kelly W.
Jason was very friendly and efficient in dealing with my request. LifeMD helped me reach my goals and I was happy with their services!
Response from LifeMDMay 2, 2025
We are so happy to hear that you had a positive experience with our services! We appreciate your kind words about Jason and his efficiency. It is our goal to help our customers achieve their health goals, and we are glad that we were able to help you.
Luis C.
I ordered the sleep product and never got it. Pay Pal trying to collect from me $ 78.00. A scam, Pay pal wont close the case
Response from LifeMDMay 8, 2025
We understand your frustration with the situation. We are committed to providing excellent customer service and are sorry to hear about the difficulties you've experienced with your order. We have reviewed your account and can see that you requested cancellation on 4/26 and the account was cancelled. We are working to resolve this issue with PayPal as quickly as possible.
Kim George Louie P.
In the time that I started with LifeMD on April 8th, I've purchased and received multiple shipments from Shein and have yet to receive updated shipping info for the Rx from Life MD. I thought I did my homework and read up on reviews for this company since it is an initial expense of $599, I'm wondering if the good reviews are faked.
Response from LifeMDMay 2, 2025
We understand your frustration with the delay in receiving your shipment. We strive to provide timely and accurate shipping information, and we apologize for any inconvenience this has caused. We are committed to providing our customers with the best possible experience, and we are working diligently to improve our shipping processes. Someone from our Patient Relations team will reach out to you to address your concern.