LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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4,177 approved reviews, newest moderated first
customer R.
The representative gave me false information on the price of the medication. He said that the zepbound was part of the fee but in reality the fee was just for the service.
Response from LifeMDOct 20, 2025
We regret that incorrect pricing information was provided regarding the medication. We'll investigate this to ensure accurate information is shared moving forward. Thanks for the feedback. LifeMD
Neil
I am still losing weight with the shots. It works!
Response from LifeMDOct 20, 2025
We're happy to hear that the shots are effective for your weight loss journey. Thank you for sharing your positive experience with us! LifeMD
Erica G.
Kinney was very knowledgeable and efficient. Great customer service!
Response from LifeMDOct 17, 2025
We're happy to hear that you found our service knowledgeable and efficient. We appreciate your feedback and are glad you had great customer service. LifeMD
Joseph C.
They tack on a $78.00 fee for your first order, then charge you $120.00 a month until you cancel. When you try to cancel they tell you the account you just created is not valid. Deceptive advertising. Avoid.
Response from LifeMDOct 17, 2025
We appreciate you bringing this to our attention. We're sorry you had trouble with fees and canceling. We'll look into these issues to see how we can improve our service. LifeMD
Peter
I tried Life MD thinking they would have good customer care. The issue is you need to lay out significant funds before you realize there is no customer care. Then you are stuck. They continue to cancel my MD appointments and then there are no time slots available. When I inquire I’m told sorry but nothing they can do.
Response from LifeMDOct 17, 2025
We appreciate you sharing this. We're very sorry your appointments were canceled and you're finding it difficult to reschedule. We'll look into the availability issues and work to improve our customer support. LifeMD
Jee B.
She was very through. The best I’ve had as online professional.
Response from LifeMDOct 17, 2025
We're happy to hear that you had such a wonderful experience. We appreciate you taking the time to leave us this positive feedback! LifeMD
Cassie
The whole LifeMD process has been so simple so far!
Response from LifeMDOct 17, 2025
We're so glad the process has been simple for you! Thank you for sharing your positive experience with us. LifeMD
savannah J.
She was personable, kind, and very understanding. I truly enjoyed speaking with her — she made the entire experience pleasant and easy. I really appreciated her warm and professional demeanor.
Response from LifeMDOct 17, 2025
We're happy to hear that you found the interaction pleasant and easy. We truly appreciate your positive feedback regarding the warm and professional service you received. Thank you! LifeMD