LifeMDReviews of lifemd.com

I have made 5 attempts to reach out to LifeMD regarding my medication. My medication was overnighted by the pharmacy and FedEx delivered it to the wrong address. I filed a complaint with them and they said they would re-attempt deliver. I told them that the medication has to be refrigerated and it would be no good. Somehow they found the medication and delivered it the next evening. When I opened it, it was room temperature. FedEx stated I need to reach out to the shipper. I called the pharmacy and they confirmed that FedEx did not follow guidelines for shipping, but the new order would have to come from Life MD. Since Saturday I have sent 5 messages and 1 phone call, no response. I pay entirely too much for the membership and medication for this level of customer service. And this negates any positive experience prior, because this is medication, this is lack of response and urgency, this is my money.

Started with LifeMD in early February with the weight loss program. The online interface and ease of use makes the process simple and straightforward. The results have exceeded all expectations. Highly recommend to anyone on the fence. It works......

The medication itself has improved my life. LifeMD could be more effective with better practices—such as, when i have scheduled an appointment—my appointment is often abruptly cancelled without notice. This has happened to me more than once.

Steven make my experience very easy! Answered every question I had and was very patient with my slow start.

She was nice and had a great voice and explained everything perfectly.

They are easy to communicate with and address any issues in a timely manner. My experience over the last year has been great.

I wasn't sure I wanted to use this site for medications; However, after calling and speaking with Nevon, and asking multiple questions, I felt much more comfortable with the process. I decided to do a 3 month membership, and after my virtual appointment, the medications were on my doorstep in under 24 hrs. I've been very impressed with the process and all of the staff so far.

It works!! Very friendly and respectful. I have lost 20 pounds and I'm still losing weight. I feel great and more confident in myself