LifeFone Reviews | Read Customer Reviews of lifefone.com

LifeFoneReviews of lifefone.com

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LifeFone

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeFone reviews

Showing 648 reviews with 5 stars · Clear filters

Olga
Sep 20, 2016
updated information
Olga is currently in rehab. I am not sure if she will be returning home. I know her LifeFone is effective until January. I am waiting to see how she does and if she can return home. Thanks Jackie Tutthill
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Vera
Sep 15, 2016
Exactly as advertised!
The LifeFone service worked exactly as advertised and then some. While checking the mailbox at the end of my driveway, I somehow tripped and dislocated my elbow. I could not stand up and the neighborhood was quiet. I pressed the pendent button which transmitted to the base station in the house; it is a small pendent but it has excellent range. I could respond to the LifeFone operator since I was outside and the base station was inside the house so the operator immediately dispatched an ambulance and started contacting family and friends on the emergency contact list. The ambulance took me to the ER before I went into shock from the pain. All the neighbors where at work or not home so I could have had a long wait before anyone came by and saw that I needed help. Thank goodness I had the LifeFone pendent and everything worked exactly as planned!
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Frances
Sep 13, 2016
Great job
Doing a great job, keeping us informed and keeping the hardware updated.
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Joanne
Sep 13, 2016
Great
Always answer Quick when I test button!
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C. J.
Sep 9, 2016
Great Service
I can’t thank Lifefone enough for giving our whole family peace of mind. My grandmother has been a LifeFone customer for three years and I only have great things to say about their customer service. Thanks for giving my grandmother her independence back.
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M. Y.
Sep 8, 2016
good service that keeps me safe in my home
The response to my calls are very fast and their people are so caring and patient with me...help comes quickly and they call my children as well. I'm happy I have lifefone!
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Robert K.
Sep 8, 2016
Tremendous peace of mind for me and my dad.
My dad is 94, in good health, and only agreed to get a LifeFone neck pendant and monitor/call-box after falling a couple of times and getting dizzy other times. He lives alone and wears the pendant and sleeps with it. There have been two instances since installing the system two months ago, and LifeFone alerted me and alerted my dad to let him/us know that they were dispatching help. I'm in New York and my dad is in Miami, so it was comforting to hear how professional the LifeFone team was in their calls and in their process. Thank you!
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John J.
Sep 8, 2016
Excellent Service
This service has given the family peace of mind and we are very pleased. I would recommend lifeone to anyone who needs a medical alarm.
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