LifeFoneReviews of lifefone.com

Good system I'm satisfied with it's performance and monitoring by it's staff.

I find the response time to call is rather long. If it is an emergency that can make a difference. Rather than 8 times announcing an emergency, a faster answer to report the problem. Just a suggestion for others as well.

Have never had to use it

Works very well

Regular testing each month is promoted. The signal sounds immediately, but it can take up to a minute for an operator to answer which seems like an eternity. I use the wrist band which is very convenient and looks like a sports device. Outside, I use Great Call on my Jitterbug smart phone. Works well for my peace of mind, although fortunately, I have never had to use either service.

No problems or complaints.

Our only little quibble is with the replacement pendant that was sent with a fully charged battery. It doesn't have the magnetic clasp that my mother liked on the prior one. The product seems to work well and the customer service will stick with you and answer your questions and problem solve until you are satisfied. That is very much appreciated.

We are happy to say we have never required the service! However, I have called to check on phone numbers, etc and always have delightful customer service. My mother (who wears the alert), did push it in her sleep several nights ago which prompted a call from LifeFone. So we are happy to know the system works just like it's supposed to!