Carole
Have been a subscriber for 10 years
Have been a subscriber for 10 years. Excellent service and price has stayed the same!
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Health Equipment · New York, New York
Excellent

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Showing 648 reviews with 5 stars · Clear filters
Carole
Have been a subscriber for 10 years. Excellent service and price has stayed the same!
Bertrand
Great job helping me get everything set up.
Janet
When the "face" of my watch was falling out of the encasing, I called my rep. who switched me to the "response team". I was assured that I would get another face within a few days, which did occur. My followup call to reconnect with the Help line was efficiently answered and we worked together to reconnect for future responses. I'm completely satisfied.
Meryl
They do a wonderful job checking on my mother. My mind is at ease
Lynn
Excellent service. Quick and caring responses.
Gladys
Efficient reliable
Barbara
Response is great, peace of mind. This makes it possible for me to leave the house. Couldn't function without it. We ordered both the pendant version and the watch. The watch alert button is terrible. The button falls out of the cheap rubber watch band all the time. I've sent one back and now the replacement one is starting to fall apart. You need a better design. He can't wear the necklace button when lying down to take a nap because he sets it off when it ends up under him. Help? UPDATE: They responded IMMEDIATELY to my concern, sent me a different system at the same price with a watch that doesn't come apart. Unbelievable customer service! Love a company that cares.
Kathleen
I feel safe knowing I have a lifeline in case something happens to me.