LifeFone Reviews | Read Customer Reviews of lifefone.com

LifeFoneReviews of lifefone.com

Call Directions Website

LifeFone

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Health Equipment, New York

LifeFone reviews

Showing 648 reviews with 5 stars · Clear filters

Audrey
Mar 6, 2020
so glad to have LifeFone. Bracelet was only way to get help. could not reach phone or other sources of help.
I fainted in the bathroom,woke up very weak. Pressed button on lifefone and ambulance arrived very quickly.
Response from LifeFoneMar 16, 2020
Hi Audrey, We are glad that you are here to share your experience with LifeFone, when you were in a time of need. We appreciate your feedback because it lets potential subscribers know that we always stand behind our motto, "Saves Lives When Seconds Count". In these troubling times, we will continue to provide the level of service you have come to know and love.
Report
Teola
Mar 6, 2020
Peace of mind!
Everytime my Mom’s alarm has gone off, help has arrived if she did not respond. We are always assured that an accidental alarm is not a problem. Mom feels great security in knowing that help is on the way if needed.
Response from LifeFoneMar 16, 2020
Hello Teola, We are happy to help, LifeFone is here to provide peace of mind and safety for all. We appreciate you taking the time to share your experience with us.
Report
Patti
Feb 25, 2020
Wonderful service
Wonderful service
Report
Mildred
Feb 13, 2020
Peace of Mind for our Family
They have been there to assist my mom promptly, and with care when she has needed. It's been a great piece of mind for our family. Having the ability to know how she is ,and what is transpiring is so important to us when we are not nearby.
Response from LifeFoneFeb 26, 2020
Hello Mildred, We appreciate the wonderful words you have shared for potential customers and taking the time to leave us a review.
Report
Carole
Feb 6, 2020
Everyone has been very conscientious in…
Everyone has been very conscientious in helping me get my system running. Special kudos to "Shirley".
Report
June
Feb 4, 2020
Young or senior, live safely.
I have been a member of LifeFone for almost 20 years. After my husband passed away I realized I was living alone. After seeing many advertisements on TV I decided to become a member. I have had to utilize their service many times. First I used only the pendant. Then I got the GPS because I traveled quite a bit and I was assured that I would be safe as long as there was a cell phone tower nearby. And now I have the one in the shower making my safety 100% Please don't get it into your head that LifeFone is only for seniors. DON'T THINK TWICE ABOUT JOINING. ANYONE, YOUNG OR OLD SHOULD BECOME A MEMBER! LIVE SAFELY WHERE EVER YOU ARE.
Response from LifeFoneFeb 26, 2020
Hello June, We appreciate you sharing your feedback and your experience with LifeFone!
Report
Ivan
Jan 31, 2020
Good alarm timely responses
Good alarm timely responses; excellent customer service by knowledgeable reps; good battery life; good provider of service through verizon, much better than with AT&T
Report
Anita B.
Jan 28, 2020
I have had LifeFone for several years…
I have had LifeFone for several years and as far as I'm concerned, it is the best. I have no problems with it.
Response from LifeFoneFeb 26, 2020
Hello Anita, We are glad that you have been part of the LifeFone family for several years. We are also happy to know that you will be continuing to let us provide the safety and security you have grown to love over the years.
Report