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LifeFoneReviews of lifefone.com

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LifeFone

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeFone reviews

Showing 86 reviews with 4 stars · Clear filters

Joyce
Dec 27, 2016
Works well as intended
Gives piece of mind in the home for those living alone. Easy to install.
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Craig
Dec 17, 2016
Very helpful
Lifefone was a great service . I would deathly recommend is coming to other people
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Patricia
Dec 7, 2016
Ending contract
More complicated to end than anticipated.
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Christine
Nov 30, 2016
Reliable service with pleasant and helpful representatives.
Lifefone representatives have always been helpful and caring, when speaking to us on the phone. They have answered all of our questions and were available when needed. We have pushed the button to test the system several times and they were quick to answer. They also were happy to know that we were just testing and told us that they were glad to answer. It helped Mom feel more comfortable to know she could call anytime, even if it was for a small problem.
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Karen
Nov 18, 2016
Customer sevice
I think the customer service operators are great they just have you on hold to long in between helping you solve a problem and you can never speak to a supervisor...
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Joan
Nov 16, 2016
Great service
I just wish there was someway I didn't have to carry the GPS as well as my cell phone when I leave the house.
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Lou
Nov 4, 2016
my experience
Marty was a very friendly and helpful salesman. He did everything he Promised. The Lifefone was here in a couple of days it was easy to hookup And thankfully has no had to be used yet
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Karen
Nov 3, 2016
Good system
Lifelong was easy to set up and is working fine. The tests have worked well in the house. The range outside of the house is not near the advertised distance. We also have a mobile unit so that will be needed beyond our immediate yard. Customer support has answered our questions with no wait time. There is a Web site where emergency info can be entered and updated...but I had to ask. it is not listed in the literature.
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