Nina
I ordered supplements and they did not…
I ordered supplements and they did not arrive. I wrote to them after 3 weeks (I urgently needed supplements, which I stated in my email). They send me a link to pay again which I did after initial problems because the link did not work. Supplements never came. I wrote again. They answered they did not receive my payment. I checked with my bank and they sent me confirmation of payment which I sent to them. Since then they are copy+paste their email that states they did not receive the payment. I DID NOT GET A REFUND, I DID NOT GET SUPPLEMENTS. How would you call this in a normal world?
Response from Life ExtensionJun 29, 2026
Hi, we're very sorry to hear about your experience with your purchase of our supplements. Orders placed with us will never require payment via email, only online or by telephone. Please reach out to our customer service team so we can investigate further and help you receive your order. Our customer service team can be reached 24/7 at 1-800-678-8989.




