LifeEnergyLifeEnergy is an online energy retailer based in Houston, TX. Founded and created by a blend of industry vets and digital-saavy professionals who wanted to create a new type of energy company to give consumers a simpler, greener, and better option for residential and commercial electricity.
LifeEnergy (lifeenergy.com) has 159 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Himanshu P.
Excellent overall. Their processes and systems are so well designed - makes doing business easy. Efficient too. All this demonstrates respect for customers.
Response from LifeEnergyApr 11, 2019
Himanshu - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
MB
I really wish that Life Energy would send me daily and weekly usage updates, just like my previous energy company did. It helps a lot with budgeting and gauging how weather and behavior affect usage. If miss this feature, tremendously, as a Life Energy customer.
Response from LifeEnergyApr 11, 2019
MB - thank you for the feedback. Please contact customer at [email protected]. with your account information. Our care team will assist you in signing up for SMART Meter Texas. This is a free service for customers in Texas. At LifeEnergy we recommend this service to our customers because regardless of who your electricity provider is you will always be able to monitor your usage. We look forward to helping you with this.
Ajay M.
Very professional and a great business overall
Response from LifeEnergyApr 11, 2019
Ajay - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Jay B.
Thank you for serving continuous electricity to our home month after month.
Response from LifeEnergyApr 11, 2019
Jay - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Johnathan Z.
Great rates and terrific service. Thank you for solving a problem for me that was very important.
Response from LifeEnergyApr 11, 2019
Johnathan - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Alexis
Awesome company! Every one is so nice.
Response from LifeEnergyApr 11, 2019
Alexis - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Myra J.
LifeEnergy is affordable, friendly, and reliable. Thanks so much!
Response from LifeEnergyApr 11, 2019
Myra - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Susan H.
They were such in a rush to give me a rate that was much Higher than PPL. But left saying I would get a lower rate than what was on my bill they demanded to see. I really hope they don’t do this to the elderly people who might not have computers to look at the contract that was emailed to me.
Response from LifeEnergyApr 11, 2019
Susan - we definitely apologize for the experience that you had with our sales vendor. Our records show that you connected with LifeEnergy customer care and our care was able to complete your request timely. Should you need anything further, please feel free to contact us at [email protected].
