LIDS Sports GroupReviews of lids.com

Recieved my purchase a day early and was happy with it.

Wish I could give 0 stars. Did you know that if you order multiple items on the same date this company will deliver items in split deliveries? Then, if you need to return items from different dates of delivery you will get charged multiple return fees.

Lids on ditsoncity scranton great service and manager on the store excelente costumer service a++++ experience

Nous avons acheté un tee-shirt chez lids mills garden usa et ils ont laissé la sécurité nous avons été obligé de revenir pour la faire enlever; excuses et offre de 10 dollars pour une carte offrant une réduction sur le prochain achat moralité 4h de perdues 67 dollars de bus depuis manhatan nul sur le commercial

I bought a jersey and paid for 2 day delivery. 3 buisiness days later UPS shows a label created but doesn't have the package. No refund for shipping. I will not be buying from Lids again.

1 star is a compliment to this company but you have to click something. LIDS is absolute garbage, you buy something and good luck trying to return any defaulted item or incorrect sizes. They purposely make it impossible with only ai assistants that cut your convo short on a chat. Also their delivery services are total trash "laser ship" can it get any worse than using a useless company like laser ship? I can't wait for Fanatics to take them out of business. Down with lids

First and last time I will ever order online from this company. Horrible first impression. For starters, took 23 business days to receive a refund and I had to follow up with an agent after 3 emails to customer service were ignored to get it processed. Secondly, horrible online return policies! They don’t allow in-store returns, even though there’s a Lids store in my city, which is annoying. My order (tank top) came to $44.05 after taxes and shipping. The tank didn’t fit; when I submitted a return request they made me pay $14 shipping and I also lost the shipping fees I originally paid…so my refund was only $13.11. Absolutely ridiculous. If you want return customers and referrals you need to have better policies. What a complete waste of my money. I will shop at competitors with free shipping and free returns.

The one in the mall next to the furniture store I wanna learn to exchange a gift. I had but for my husband and they told me to save the receipt which I did went back with the receipt. They did not fix the hat because it already had a name on there so they couldn’t fix it at all because it already has the names. And I don’t understand why they even tell Customer to say the receipt. If there is no point that they’re gonna fix anything. It was for Service. Very rude. Will never recommend the store again.