LIDS Sports GroupReviews of lids.com

It was a okay trip but the stores long till queues made me mis my buss.

I have done buiz with lids (now owned by Fanatics) on many occasions over the years, and really the biggest issue with them in my recent experiences is just shipping times. Selection is generally good, as is customer service when contacted, but their logistics being so poor really tarnishes the overall experience. If they could just get this aspect dialed in it would go a very long way in improving their reputation with buyers. In an Amazon world, people just are not apt to be cool with waiting weeks for things to arrive anymore, and with lids you cant wait 7 days before an ordered item even ships at all. It comes down to hiring and sales process efficiency on their end, which clearly requires some additional work.

I like the selection of caps and embroidery however not so much on the Jersey front oh well yes

The hat good but I don´t know about the box

I think that they have a decent selection but the quality isn't the best.

I do not feel Lids gives an adequate description of the their hats. Also being a Lids member does not always give you the members discount on a lot of items.

When they send you an email notifying you of 25% off anything in the store it's not for anything in the store. I really don't know what qualifies for the sale because nothing I actually want does. Aside from that the shipping is annoying. It's 9 - 12 days, which is a bit much as it is, but it can take a week or two for them to even ship it. I've never had a problem with the merchandise but if you're ordering online give yourself 3 weeks before you actually need it.