Liberty HealthShareReviews of libertyhealthshare.org

I’ve been a member of Liberty HealthShare for 10 years, and I can’t imagine going back to traditional health insurance. Their team consistently goes above and beyond, especially when it comes to navigating medical bills. They take the time to explain everything clearly and stay on the phone with you until you fully understand. Recently, Miss Donna provided exceptional support during a billing issue. She personally called the provider’s billing department, answered their questions, and guided me through the next steps. Her patience and professionalism made a stressful situation much easier. Thank you, Miss Donna, and thank you to the entire Liberty HealthShare team for your continued support and dedication!

I have been a member since 2018. Things have definitely improved. Customer service is always very prompt and helpful.

This Healthshare plan was an excellent price, very affordable, and served an important gap for the past 5 years. It works a bit different than group plans, but if you follow their procedures, it works and expenses are shared. I am grateful for Liberty - everyone we ever talked to was kind, helpful, knowledgable.

Praise to Loris, Liberty Healthshare employee. I was approved for 100% financial aid (FA) through our medical facility here in Washington state but was having issues figuring out how it all worked. I had spent more than 20 hours on the phone with financial aid (FA) between hold time and talk time, I had also been hung up on twice and was frustrated due to nobody knowing how the FA program worked and unfortunately, I got nowhere. A week or so later I was told by the FA department that I would need a letter of denial from my Healthshare program. I emailed LHS for a letter of denial and called a few days later to follow up, that's when I got pushed through to Loris, the best customer service rep. I've had the opportunity to work with in over 20 years! Loris informed me LHS is unable to send letters of denials which of coarse got me all worked up again. Loris was able to calm me once again and than offered to make a 3-way call to the FA company making sure my dilemma got taken care of, she stayed on the phone with me through 2 holds and was able to get the job done. The hold time was painful but Loris and I spoke over the hold music and when not talking, she continued to let me know she was still on the phone since she heard my stories of being hung up on a few times in earlier conversations with FA. By the time it was all over Loris looked up, printed and mailed everything FA was needing to get the bills taken care of and my out of pocket expenses are on the way to my mailbox as I speak! Thank-you Loris, you're the best and I hope to get you as my rep. again if needed. Sincerely, LHS customer Jean

LHS was just amazing. It's not just the fact that, for over 7 years, we saved thousands of dollars, but also, they were very professional and resourseful in all our dealings, and needs! The personalized atention we have received, is a rarety nowadays. I would highly recommend them. God bles!!

Over the last several years, I’ve found LHS to be great at communicating and easily accessible both online and via telephone. They go out of their way to make the health care experience simple. I specifically enjoy working with my customer service representative Desiree she's extremely helpful and considerate!

Wonderful experience for almost 10 years. Saved me a lot of money while still being protected. It changed my perspective from being a consumer of insurance to being a consumer of health care. Never had a negative experience. Now moving to Medicare.

This health care program has been great. I have had hospitalization expenses, for which I had to call in, and staff were great. Answered all my questions. I did have to cancel my membership due to the high monthly cost. Overall, my family and I have had a great experience with this health sharing program.