Liberty HealthShareReviews of libertyhealthshare.org

Response from Liberty HealthShareJan 12, 2026

At Liberty HealthShare, serving our members is more than a responsibility—it’s a calling and the heart of everything we do. We care deeply, put our members first and foremost, and make them our top priority by focusing on their individual needs. This commitment has earned us a high level of trust, reflected in our 4.5-star ratings on Google and Trustpilot. Without our members, we would not be able to carry out the vision, mission, and values that define this ministry. We remain committed to continually finding new ways to make your Liberty HealthShare experience both satisfying and rewarding.

Response from Liberty HealthShareDec 23, 2025

Thank you for sharing your experience with us. Your healthcare journey matters, and we’re delighted to hear that you’ve received excellent service. At Liberty HealthShare, we take the time to listen and to understand the unique circumstances and needs of our members—because you matter to us. We remain committed to continually enhancing your Liberty HealthShare experience, making it both satisfying and rewarding. Some of the ways we’ve done that include expanding our programs—such as adding dental and vision sharing options—lowering monthly shares and co-shares and working to keep costs down during a time of rising healthcare expenses. We also continue to prioritize the timely sharing of eligible medical expenses within 30–45 days.

Response from Liberty HealthShareDec 19, 2025

Supporting and serving our members has been our highest priority since our founding in 1995. We understand that managing your own medical expenses can be challenging, which is why we take great pride in our dedicated team of representatives who are here to help you every step of the way. We'll be sure to share your kind words with Stefanie. The greatest praise and recommendations come from the experiences of our members. Thank you for your 5-star rating.

Response from Liberty HealthShareDec 15, 2025

We understand that managing your own medical expenses can be challenging, which is why we take pride in our dedicated team of representatives who are here to help. Our Care Advocates are committed to ensuring every member has a positive experience—making the process simple, stress-free, and informative. Caring for our members is at the heart of everything we do. We are grateful for the trust placed in us and remain committed to serving with integrity, compassion, and transparency. Our members’ confidence in our work is reflected in our 4.5-star Google rating and A+ rating with the Better Business Bureau.

Response from Liberty HealthShareDec 12, 2025

Jo, thank you for sharing your experience. We’re sorry for the frustration this caused and for the processing error on our end. If anything, else comes up or you have additional questions, please don’t hesitate to reach out—our team is here and happy to help. We also want to express our appreciation for the confidence and trust you place in our ministry through your continued membership.

Response from Liberty HealthShareDec 11, 2025

Thank you for sharing your experience with us. Your healthcare journey matters, and we’re delighted to hear that you’ve received excellent service from Antoinette. We'll be sure to share your kinds words with her. At Liberty HealthShare, we take the time to listen and to understand the unique circumstances and needs of our members—because you matter to us. We remain committed to continually enhancing your Liberty HealthShare experience, making it both satisfying and rewarding. Some of the ways we’ve done that include expanding our programs—such as adding dental and vision sharing options—lowering monthly shares and co-shares and working to keep costs down during a time of rising healthcare expenses. We also continue to prioritize the timely sharing of eligible medical expenses within 30–45 days.

Response from Liberty HealthShareNov 26, 2025

The greatest praise and most meaningful recommendations come from the experiences of our members. We deeply appreciate your kind words and your years of dedication to our ministry. We will continue to do all we can to remain worthy of your trust. Without members like you, we could not fulfill the vision, mission, and values that define this ministry.

Response from Liberty HealthShareNov 24, 2025

Thank you for sharing your experience! We’re so glad to hear your membership is serving you well and that you’re receiving the support you need. We appreciate you noting our prompt time to share. Once we have the information required to process a bill, the average time to share eligible expenses is 30–45 days. We’re also grateful for the kind words shared about our caring and knowledgeable Member Advocates. Supporting our members with clear guidance and compassionate help is truly at the heart of what we do. Thank you for being such a valued part of Liberty HealthShare!