Liberty HealthShareReviews of libertyhealthshare.org

Response from Liberty HealthShareOct 26, 2022

TJ, Thank you for sharing your feedback. I’d like to offer a bit of clarity regarding your concerns. Liberty HealthShare does require an itemized bill to be able to process an expense properly. An itemized bill must include: the provider and patient’s names, date of service, diagnosis and procedure codes, the amount billed, any discounts given at time of service and any amounts paid by any parties other than Liberty HealthShare. Regarding timely filing, our members do have 180 days from the original date of service to submit all required documentation. If there is an issue with any of your expenses, I encourage you to contact our Member Resolution Department so we may assist with finding a resolution.

Response from Liberty HealthShareSep 23, 2022

Christen, Thank you for taking the time to leave a review. We appreciate all feedback as it helps us to better our health sharing ministry for our members. If you would like to discuss any billing issues in further detail, please contact our Member Resolution department.

Response from Liberty HealthShareSep 23, 2022

Hi Don, Thanks for sharing your experience. We are being transparent with our members about our plans moving forward and the progress we are making on addressing the backlog of expenses. All sharing is solely reliant upon our SharePower each month and the amount of SharePower fluctuates over time as members start and end their memberships. Regardless, as a sharing ministry, we are always constrained by finite resources no matter how many members we may have. As a healthsharing ministry, Liberty HealthShare facilitates the sharing between members and each member is considered a self-pay patient. As we are not insurance, we cannot guarantee any timeframes for sharing. Regarding contribution increases, in the last seven years Liberty Healthshare has only increased our member’s monthly contribution twice. The primary reason for the increases was significant medical cost inflation. If we can be of help or explain things in more depth, please do not hesitate to reach out.

Response from Liberty HealthShareSep 29, 2022

Thank you for your feedback, Ray. The changes we made in our Sharing Programs were designed to better align them with increased medical costs and member usage as well as to help us reduce the backlog of medical expenses. Our members are advised to be seen as self-pay as we are not a health insurance. We are a non-profit health-sharing ministry in which, we do not ‘pay’ bills. We solely rely on monthly contributions to facilitate the mutual sharing amongst members. If you would like to speak with us about your membership, please reach out to our Member Resolution Department.

Response from Liberty HealthShareSep 29, 2022

Veronica, your feedback is very important to us. As a healthshare, when you joined our sharing community, we explained that members share one another’s medical expenses, and Liberty HealthShare serves only to facilitate the mutual sharing. Our members are self-pay patient who are always liable for their own medical expenses. If you would like to speak with our Member Resolution Department directly, we will be happy to assist you.

Response from Liberty HealthShareJul 12, 2022

Hi Sharon, We are sorry that we did not fulfill your expectations. When members join, they understand that as a health sharing ministry, Liberty HealthShare legally cannot guarantee that medical expenses will be shared or promise a timeline. Members are always liable for their own medical decisions and the expenses that may accrue as a result of their decisions and remain ultimately responsible to pay their bill. As a voluntary sharing ministry, we are always constrained by finite resources no matter how many members we may have. Our 60-day guideline discourages people from joining, submitting high medical expenses and then leaving our sharing community. We communicated to all members in September 2021 that expenses incurred or submitted within 60 days of a member's cancellation or expiration would not be eligible for sharing after December 1, 2021. These changes help steward our shared resources and protect our members' ability to lift one another's medical burdens. We have thousands of members who enjoy the freedom of sharing medical expenses as they share tens of millions of dollars in medical expenses each month.

Response from Liberty HealthShareJul 12, 2022

Hi Linda, Liberty HealthShare is not insurance and our ministry doesn’t have reserves or a set timeline for sharing, as sharing depends on our members' contributions and the number of medical expenses submitted. Medical expenses are shared through voluntary giving, not because of legal obligation, as our members remain responsible to manage their medical expenses and make any necessary payment arrangements with their providers. Providers who understand how health sharing works are more likely to support our members who manage their healthcare. We are available to help if you need assistance discussing health sharing with them.