Liberty HealthShare offers health-conscious individuals and families an affordable way to share medical care expenses in a like-minded community. Liberty HealthShare is not insurance. We are a Christian membership, non-profit organization where we help facilitate the voluntary sharing between members to pay each other’s medical costs.
Liberty HealthShare (libertyhealthshare.org) has 212 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 137 reviews with 5 stars · Clear filters
Sharon
Had an issue with a refund that was due me, and Loris was very patient & helpful.
Response from Liberty HealthShareJun 28, 2024
Sharon, Thank you for leaving us a positive review. We are so glad our care team was able to assist you! Our mission would not be possible without members like you.
Mike P.
The team at Liberty was extremely patient with my many questions as I am skeptical by nature and health care is too important to screw up. They responded promptly and alleviated my concerns. They made it clear what is and isn't covered and how health sharing differs from insurance.
Response from Liberty HealthShareJun 18, 2024
Mike, Thank you for leaving us a review. Our member experience is a top priority, and our main goal is to ensure a helpful, knowledgeable experience for our members. We are so glad we were able to help you in answering all your questions about medical expenses that are eligible for sharing. If you have any further questions, you can refer to your Sharing Guidelines or give us a call. Thank you for being a member of Liberty HealthShare.
Mark M.
I have been a member of Liberty HealthShare for 3.5 years. In the last 6 months I have incurred some medical expenses. The new PCHS card has worked well as my medical bills are now submitted by the medical provider straight to Liberty. I am able to review those bills on the Liberty website and track their progress to payment, which has been quite timely. The representatives at Liberty are always helpful and knowledgeable when I call with questions. Antoinette was extremely helpful with all my questions this morning!!
Response from Liberty HealthShareJun 17, 2024
Mark, Thank you for leaving us a review. We are so glad you are utilizing the PHCS network providers. Our goal for sharing members medical expenses currently is 60-120 days from the created date. Our Care Team always tries to ensure a great experience when on the phone. We are here to help our members in every way we can!
Angela C.
I contacted Liberty Healthshare customer service today and Loris was so helpful! She is an excellent representative for LibertyHealthshare. She helped me with my original request and then went on to make sure I understood all the benefits of my plan - which I didn't. I had no idea what I didn't know and she walked me through it all. Because of Loris, I now know I have a dental discount plan, and I may end up saving 2700.00 on an orthodontic service because of it. I just hadn't taken the time to explore the various benefits and Loris changed all that today. Thank you Loris!
Response from Liberty HealthShareJun 12, 2024
Angela, Thank you for leaving us a review. We are so glad that Loris was able to provide you with a wonderful experience. We are so glad that you were able to be informed about our dental discount option through Careington. We also offer other savings through Careington, like telehealth visits, mental health telehealth visits, prescription discounts and eye care discounts!
Tami L.
I gave been a Liberty Healthshare member since the first day of 2017. I have submitted claims for standard annual healthcare and extraordinary healthcare. Liberty Healthcare has negotiated all claims satisfactorily and with patience and compassion. If you can, become a member.
Response from Liberty HealthShareJun 11, 2024
Tami, Thank you for leaving us a review and for your more than 6 years as a member. We are so glad to hear about your experience with us so far!
Jen
Great service! I had a thousand questions, and they walked me through each one. I’m new to this company and so far it has been great!!
Response from Liberty HealthShareJun 11, 2024
Jen, Thank you for leaving us a review. We are so glad we were able to assist you. Liberty HealthShare is a non-profit Christian healthcare sharing ministry. We facilitate our members sharing medical expenses with each other. Thank you for being a valued member of our sharing community.
Michael R.
Hello, I have been with LHS for several years while they dealt with COVID difficulties and they have greatly improved all services. I have never waited more than a few minutes to speak to someone and they are always very helpful. They listen carefully and always resolve the issue. They are expanding coverage for Supplemental Medicare needs and now with Dental as well. I strongly recommend LHS especially after watching how they fought through the confusion of COVID and came out better on the other side. Well done!!!
Response from Liberty HealthShareJun 6, 2024
Michael, Thank you for leaving us a positive review. We appreciate your kind words about our sharing ministry. We are so glad we could be of service to you through your years as a member with Liberty HealthShare. Our member experience is a top priory, we are constantly implementing new strategies to help better our members' experience.
Mark E.
Liberty Healthshares has been a huge blessing to our business over many years. We always covered the cost for our employees , yet it allowed them to remain as individuals participating in a share program.
Response from Liberty HealthShareJun 6, 2024
Mark, Thank you for leaving Liberty HealthShare a review. We are so glad we have provided you and your employees with a great member experience. We would not be able to fulfill our mission without members like you. Thank you for being a valued member of our Sharing Community.