customer
I’ve been a Liberty Healthshare member…
I’ve been a Liberty Healthshare member since 2015. My wife and I started when we were In our 20s. The long and short of it is early on liberty struggled. From 2015 until they got the new CEO who is in place now the customer Service struggled, the process in submitting bills was backed up. They were at a deficit. Me and my wife only had to use our membership for basic healthcare needs until she needed a biopsy for a breast cancer scare with mounted $18k in medical cost. It was tough to obtain. I had to wait 90 days, etc. Fast-forward with the new CEO in 2022 We had our daughter Which racked up close to 60,000 in medical bills. It was a night and day difference. Customer service is great. They reduce their deficit a ton membership is growing company is thriving. It is better than a health insurance. They don’t dictate or question your medical care and what your doctor is recommending, unless it’s morally wrong. I highly recommend them. I’m proud to be a Liberty Healthshare member and glad I stuck with them through hard times.
Response from Liberty HealthShareDec 9, 2024
We are so happy that you’ve enjoyed your experience with Liberty HealthShare! Thank you so much for taking the time to leave us a review We have made many changes to our processes and programs to better serve our members. It is through our members that we continue to move forward strong, and facilitate our members’ sharing the cost of health care. Thank you for being a valued member of our caring sharing ministry for many years.