Liberty First Credit Union Reviews | Read Customer Reviews of libertyfirstcu.com

Liberty First Credit UnionReviews of libertyfirstcu.com

4.8413 reviews
Credit & Debt Services
501 N. 46th St, Lincoln, Nebraska

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Liberty First Credit Union

About Liberty First Credit Union

Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com

Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: libertyfirstcu.com
Website: libertyfirstcu.com
Category: Credit & Debt Services
Location: Lincoln, Nebraska
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Liberty First Credit Union reviews

413 approved reviews, newest moderated first

Theodore A.
Jul 26, 2023
The customer service I received from Camden Brewer and Deb? Who helped me open my account was above and beyond my expectations. Helpful and informative, as well as polite and friendly. Top notch staff
The customer service I rec
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Jessica R.
Jul 24, 2023
Nelly is AWESOME
Amazing service timely responses overall great customer service
Response from Liberty First Credit UnionJul 25, 2023
Thank you, Jessica, we are so happy to have you as a member!
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Laura S.
Jul 15, 2023
They were amazing
They were amazing, I never thought I would ever own my own home but they worked very hard and quickly to make sure that I would. Tyler and his team stayed in contact with me the whole time and made sure I understood everything. Great job and thank you again so very much
Response from Liberty First Credit UnionJul 17, 2023
We are so happy that Tyler could help! Happy to have you a member of Liberty First!
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Jennie K.
Jul 14, 2023
Excellent help and the purchase of a car enjoyed before your hospitalization ambassador health power experience with liberty first was very exce
I want to thank liberty first for all the help they have given my family especially my husband and I and buying a different car since ours was broken into and not drivable we had to secret different car and a new loan everything has been very excellent thank you very much
Response from Liberty First Credit UnionJul 14, 2023
Thank you Jennie, we are so happy to have you as a member!
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Mank
Jul 12, 2023
It was big mistake to deal with fake…
It was big mistake to deal with fake and scammers bank like liberty first credit union, I have been charged overdraft fees over and over for purchase is not be paid until I have money to cover the purchase, so they charge me fees before they paid the amount. Scammers and fake bank
Response from Liberty First Credit UnionJul 17, 2023
We are sorry you feel you have experienced this complication; however, the content of your review is inaccurate. Transactions are posted according to our disclosure, as we have explained to you when you have had these occurrences.
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customer
Jul 12, 2023
Lack of Followup
The application process was easy enough, but no one called me to follow up or discuss actual options.
Response from Liberty First Credit UnionJul 17, 2023
We apologize for We apologize for any inconvenience caused by the lack of follow-up. Our team strives to provide excellent member service, and it appears that we fell short in this instance. We understand that clear communication is essential during the application process, and we sincerely apologize for any confusion or frustration caused. We take your feedback seriously, and we are committed to making the necessary improvements to ensure a more thorough and attentive follow-up process. Your feedback will be shared with our team so that we can address any shortcomings and refine our approach to member communication. We would like to extend our apologies and will have a loan officer reach out immediately. We value your business and want to ensure that we provide you with the best possible service. Thank you for bringing this matter to our attention.
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Mitchell
Jul 10, 2023
They care.
First time a bank/credit union has ever made me feel like they actually care and want to see me grow financially.
Response from Liberty First Credit UnionJul 10, 2023
We are so happy to have you as a member!
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Chris
Jul 5, 2023
The loan officer was very helpful and…
The loan officer was very helpful and accommodating.
Response from Liberty First Credit UnionJul 6, 2023
Thank you for the positive review, Chris! We are glad we could help you with your loan and are excited to have you as a member.
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