Lian FootwearAt Lian Footwear, we are passionate about delivering high-quality shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.
Lian Footwear (lianfootwear.com) has 231 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
231 approved reviews, newest moderated first
Miriam
Order your usual shoe size—I'm a 6½ to 7 in tennis shoes, and I went with a 7, which fit perfectly! The soles are a bit firm, but I found an affordable soft cushion on Amazon to add extra comfort. The fabric is soft. I bought these shoes for my vacation, and I can't wait to wear them on my trip!
Debbie J.
The shoes are not as advertised. I did not expect them to be shipped from China first of all. Second of all the tongue of the shoe is a totally different fabric and color than the rest of the shoe which is what was shown in the the picture. The shoes have zero arch and are extremely hard with no cushion no flexibility. There’s no way that I can wear these shoes. Obviously returning these to China is not an option so I’m just out $60 and I should’ve known better! The only thing about this experience that has been pleasant. Was the customer service team. They were very helpful when communicating about shipping and my dissatisfaction of the shoe. However, it doesn’t help me get the product that I was hoping to receive.
Response from Lian FootwearFeb 23, 2026
Thank you for sharing your feedback. We sincerely apologize that the shoes did not meet your expectations. We strive to provide accurate product descriptions and images, and we’re sorry for the discrepancies you experienced with the fabric, color, and comfort of the shoes. We’re glad to hear that our customer service team was helpful in addressing your concerns. Your experience is important to us, and we’ll take your comments into account to improve our product information and quality for future customers. If there’s any way we can make this right, please feel free to reach out to us at [email protected] so we can review your case and explore a solution that works for you. Thank you for your understanding, and we truly appreciate your feedback. Kind regards, Lian Footwear Team
Jodi O.
I bought a pair of these shoes a year or more ago- they they quickly became a favorite- stylish , fun and so comfortable! I have two pair of these shoes and wear them more so to comfort than I do my expensive H…. Shoes ! I love them - I wish they had a loafer and boot!!!
Bobbie L.
The information is totally bogus. It says that it ships from the United States when it comes from China. I got the shoes, not comfortable at all. I’m trying to return them, and they’re telling me I have to send to China and they’ll give me 10% back. Very unsatisfied with this company and I am going to make it public.
Response from Lian FootwearFeb 23, 2026
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand your frustration regarding the shipping information and product comfort. We work with international fulfillment partners, which can sometimes cause confusion about shipping origin. Regarding returns, we aim to provide reasonable options given our logistics, but we understand that these may not meet everyone’s expectations. We truly value your feedback, as it helps us improve our processes and communication. Please reach out to us at [email protected] so we can review your case and explore a solution that works for you. We appreciate you bringing this to our attention and hope we can resolve it to your satisfaction. Kind regards, Lian Footwear Team
ML
The shoes are CHEAPLY made; there’s no arch support; they run small and they look nothing like the picture on your website. Shame on you!
DORALICE C P R.
Cheap product and no access to return.
Response from Lian FootwearFeb 23, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with the product and your return experience. We strive to provide quality products and clear return options, and we regret that this was not your experience. Your concerns are important to us, and we take feedback like this seriously as it helps us improve both our products and our processes. We would appreciate the opportunity to look into this further. Please reach out to us at [email protected] so we can review your case and work toward a fair resolution. Thank you again for bringing this to our attention. Kind regards, Lian Footwear Team
tisha M.
The shoes are very wide and do not stay on my feet. I inquired about returning them for a refund and was given the spill that it will be costly because they must be returned overseas. OR I can keep the shoes and receive a 10% refund. Needless to say I am not satisfied at all.
Response from Lian FootwearFeb 23, 2026
Thank you for sharing your feedback. We’re truly sorry to hear that the fit was not as expected and that you were disappointed with your experience. Fit can vary depending on foot shape and personal preference, and we understand how frustrating it can be when shoes do not feel secure or comfortable. Your feedback regarding the width is valuable and will be shared with our product team. Regarding returns, we work with international fulfillment partners, and return logistics can sometimes differ from domestic brands. That said, our goal is always to offer fair and reasonable solutions. We’re sorry if the options presented did not meet your expectations. We would appreciate the opportunity to review your case again. Please feel free to reach out to us at [email protected] so we can look into this further and work toward a satisfactory resolution. Kind regards, Lian Footwear Team
Kelly F.
Cute shoe but should have sized up a half size. Unfortunately uncomfortable to wear. I was offered a free replacement so I really hope that works.