I recently purchased the Pilates reformer, and beyond its incredible quality and attention to detail, it was absolutely worth the price. I especially want to thank the amazing team for exceeding my expectations from day one—answering all my questions and concerns. Even after delivery, they were genuinely happy to assist me with my request.
KS
K S.
Pilates Reformer Set
I recently purchased a Pilates Reformer Set from Lhanel, and I couldn’t be happier with my experience. The product itself is high-quality, sturdy, and exactly what I was hoping for to enhance my home workouts. The setup was straightforward, and it’s been a fantastic addition to my fitness routine.
What truly stood out, however, was the exceptional customer service. I had an issue with not receiving my promised $40 gift card, but after reaching out to their support team, they responded quickly and resolved the issue with professionalism and kindness. They provided me with a personalized code to redeem my gift card, which I really appreciated. It’s clear that Lhanel values its customers and is committed to ensuring a positive experience.
Additionally, they offered a $25 discount opportunity for future purchases upon leaving feedback, which is a nice touch and shows how much they care about customer satisfaction.
Overall, I highly recommend Lhanel. Great product, fantastic customer support, and a company that genuinely values its customers. I’ll definitely be shopping with them again.
JZ
Jeanne Z.
I just received my pilates equipment…
I just received my pilates equipment and even though I did not receive everything I was supposed to in the box, they were most helpful to make sure I was taken care. I love the machine and enjoy using it. Feel better already !!
DM
Deborah M.
I had a few issues and questions…
I had a few issues and questions regarding my order, and sent them an email, they responded very fast and resolved my concerns, very great customer service, I can't wait to start my journey on this Reformer, will be posting a comment back in a month, super excited.
SA
Sadie
Great customer service
Great customer service
JO
Jo
Customer Service got back to me right…
Customer Service got back to me right away and helped out. I was happy with my experience and do like my reform board a lot, my Husband even uses it now.
CD
Christine D.
My order
I ordered my products had a few issues with the delivery but the company was very understanding in resolving it very quickly there service was very professional and prompt can’t wait to recieve it
AB
Ashley B.
Very user friendly and effective
Very user friendly and effective. Customer service is also phenomenal! Would highly recommend!