Christopher G.
Sent me the wrong part # …
Original review: Sent me the wrong part # and didn’t respond to my requests for replacement in a timely manner **Update - LexusPartsNow did reach back out to rectify the situation, so updating my review to reflect satisfactory resolution**
Response from LexusPartsNow.comJun 11, 2026
Hi Chrsitopher, We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team has reached out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
