Fritzgerald W.
I didn’t receive my order
I didn’t receive my order, so I contacted customer service. They helped me resolve the issue and refunded my money. Although I didn’t receive my order, I believe it wasn’t the company’s fault.
Response from LexingtonLuggage.comJul 5, 2024
Hello, you were fully refunded even after we provided you with tracking to the address provided, delivery to address provided, confirmed with fedex to the address provided, and signed for by the receiving department at the address you provided. We have also been in contact with you through many emails back and forth and we fully refunded you even after proving, signed delivery confirmation, we simply found it just easier to simply send you a full refund and write this situation off. In the future, should you choose to order again, please provide us with a secure delivery location. Thank you, Lexington Luggage