LexingtonLuggage.comSince 1978, Lexington Luggage has been a family run specialty luggage business providing top choices in the luggage industry from Briggs & Riley, Travelpro, Samsonite, Hartmann etc... with our impeccable service, knowledgeable sales staff and unbelievable discount prices, we have brought that same decades old feel of Lexington Luggage being one of the neighborhood staples of the upper east side of Manhattan to now offering you the same, in the comfort of your home, as we are now exclusively online.
LexingtonLuggage.com (lexingtonluggage.com) has 175 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 161 reviews with 5 stars · Clear filters
Annie
I recently purchased a suitcase from Lexington Luggage. I made a mistake in my details when purchasing and emailed them. Despite it being a weekend, within the hour they replied and solved my problem. I was really blown away by how helpful and courteous they are. Added to this that they had the best price around, I strongly recommend their store and it will be my first choice to shop with going forward.
Dayna M.
The customer service here is great! I had a small hiccup with shipping and the customer service team was super quick to address and respond. I received my bag yesterday and it’s beautiful and seems durable. I can’t wait to try it out. I wouldn’t hesitate to order from here again. Thanks!
Robin
I had some issues with delivery of an item I bought but Lyle made it right! Thank you Lyle. I look forward to doing business with Lexington Luggage again.
John K.
Lexington Luggage notified me that I might not get my wife's new luggage order for Christmas, but Lyle said he would do what he could. Lyle worked a miracle for me. Thanks so much for your help. This is my 3rd separate purchase with Lexington Luggage over the years. John
Lee V.
Leaving on vacation in a week, last minute order placed for a larger suitcase to match a set I already have. called and asked if I placed order today would I get it within a week? said I would. luggage came thru as promised in a shorter time than I expected!! VERY PLEASED!! great customer service!! would definitely recommend this company!!
Marc B.
Great price on Travelpro carry-on spinner. Easy order process and fast shipping via Fedex. Highly recommended.
Cherie F.
I recently bought luggage online here. I had bought what I thought was a matched set, but it wasn’t. They called me to verify if I wanted the matching set or the 2 that were just a little different. What amazing customer service. 5 stars all the way.
Jen R.
I am so impressed with the customer service at Lexington Luggage. This, in itself, will keep me coming back! We bought a large rolling duffel, on the recommendation of a friend, and the handle snapped on our second use. 4 days before Christmas!! We call LL and they found a replacement and sent it overnight to us, no charge! It’s nice to work with a company that stands by its product. We are so grateful.
