Allison
ZERO Customer service!
This company has NO customer service. I had a several questions that weren't well explained in the (extremely long and daunting) user manual. Levoit's voicemail says that it can't handle phone calls due to high volume; it advises customers to send them an email, with their response expected within 48 hours. I emailed them on a Monday; no response whatsoever by Friday. Meanwhile I've decided its product doesn't function as claimed, so I'm going to return it.


