Lauren C.
Great exchange experience
I was so excited when I received a Levinson Leather Goods messenger bag as a gift and loved the quality, but the closure type just wasn’t my style. On a whim, I called the number on their website and was pleasantly surprised to reach a real person right away which honestly felt refreshing compared to most companies..she was also extremely friendly and easy to talk to. I asked if there was any way I could trade the bag for a different one, and the whole process turned out to be so much easier and faster than I expected. They worked with me directly so the gift giver didn’t have to be involved, which I really appreciated. Every followup email was answered right away, and they kept me updated at every step. I’m completely obsessed with the new bag I just received and couldn’t be happier with the experience.


