Austen Y.
Top notch product AND professionals
From my initial outreach when browsing different ATS's, to now as a happy customer, Lever and their team have been phenomenal every step of the way! Nick in sales totally "got" it when I explained a few of the unique challenges our early stage team was facing. Not only was he very product-knowledgeable and a patient listener, he offered solutions that would actually work for our team specifically, and was super responsive every step of the way. With really great sales, you *know* and recognize it's happening (at least I did as a recruiter), but you don't *feel* like you're being sold. On the product side, Lever is very intuitive from a recruiter perspective - their designers and engineers think of a lot of the little things that many other products miss, and it shows. It's like someone was reading my mind! After we'd decided to go with Lever, our implementation specialist Otto was responsive and insightful every step of the way. He quickly realized some of the in-depth trainings wouldn't be as relevant for our small team and that moving along fast was a bigger priority, and happily adjusted. He also did a fantastic job following up with an import issue that I'm pretty sure was no fault of his own, but probably a bug in either our old ATS or on the engineering side. Finally Lever's commitment to diversity and inclusion gives me a lot of faith they'll continue to make great product decisions and hire excellent people. Their articles and resources are a wonderful source of data that every recruiter can use to their advantage when talking with hiring managers, execs, and other team members.

