Lever's mission is to help the world hire with conviction. Our fresh take on the talent acquisition system combines powerful ATS and CRM functionality in a single, modern platform—so employers can source, nurture, and manage candidates all from one place.
Lever (lever.co) has 361 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
lever.co
Website
lever.co
Category
HR & Recruiting
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I.ordered a patio set online from.the range when.i.opened it the pole for the parsaol.was missing I contacted the range they.said they can't send a replacement don't buy.anything online from.the range waste of time
KC
Karen C.
Trusted pilot reviews are not to be…
Trusted pilot reviews are not to be trusted at all. Last year I brought 200 Ome slimline cigarettes at the Gatwick for £52.00 which have arrived in the UK with taxes etc for that price. Then I started to use Bull Brand to get them but I had also been to Majorca and brought them for £25.00 for 200 cigarettes. Plus at the airport leaving the UK for £52.00. They cost me £13.45 a packet for 20 cigarettes. I have seen my receipts and I know that they are taking the absolute piss out of us. So I will not be ordering from them again. They are as bad as the Government and you should avoid them at all cost because they get them much cheaper. Come on UK wise UP......
EM
Ed M.
No duplicate application check
Waits until after you submit whole of application to check if already submitted, and lots of jobs posted of multiple different sites
NA
NaNaS
Roadblocks from Step 1
I just want to apply for a job. Yet for some reason, when I'm prompted to log in, it doesn't get passed a "Sorry, your company doesn't seem to have an account" message. How exactly are new recruits meant to apply to a publicly available job without having proper access to the actual recruitment/application system?
Response from LeverJun 20, 2022
Hi, we are sorry you are experiencing issues. You should not need to login to apply for a job. Please reach out to Lever Support, the team is here to help. https://help.lever.co/hc/en-us/requests/new
JB
John B.
third party website with annoying bug
What’s up with this waste-of-my-time third-party-website I keep using to apply for jobs that can’t fix their stupid bug whenever I try uploading resume and submitting the application?!?! IN-E-FFICIENT. You all are messing up my job search. Thanks for all this extra manual labor—it’s 2022.
Response from LeverMay 19, 2022
Hi John, we are sorry to hear you are experiencing issues. Please use this link to submit a ticket through our web form: https://help.lever.co/hc/en-us/requests/new
AW
Ashley W.
Worst business decision you can make
Implamented lever over a year ago and we have huge issues that are not fixed.
Firstly, everything keps on braking all the intergrations kept on resetting and the lever support team are not helpful.
We migrated from Gsuit to Microsoft and every system was locked out, every person including my self, it took 3 weeks for them to fix, i was recieving the same information over and over and over again (standard script) finaly someone in the US team fixed it but the problems didnt end there.
Our Head of engineering is locked out for over 2 month, it took us 1 month to get them to show up to a call (tried to cancel it an hour before) and put in a temp solution that doesnt really work, no folllow up in a month to see if its working, when i do follow up i get no SLA or no update.
Pointless having a recruitment system that no one can use really due to constant outages!
Its always great when you go to send offers and they keep on failing through the system, im on about 4 tickets s everytime i send a new one there seems to be an issue. So we tend not to really use any of the functions, as they brake - reletlessly and are more hasstle than they are worth.
The sales team are ok, they do try and resolve situations but thats not there job really, my issue is with support.
This system if it works, would work for a start up, but certainly not worth implamenting anywhere else, it doesnt have the support function to help any larger orginisations.
Response from LeverJan 7, 2022
Ashley, thank you for sharing your experience. Your feedback has been flagged with Support leadership. We noted that you are in touch with the team's highest point of escalation, and they are working to resolve the issue as quickly as possible.
FL
FLondon
terrible system for any external…
terrible system for any external recruiter to use.
You upload a candidate and that's it. You're then completely locked out, can't edit, can't add additional notes, can't even see the candidate profile again.
I put lever a long way below every other system I've used including Taleo, Brassring, Workable, iCims, Peopleclick and jobvite.
AN
Anonymous
Absolutely awful
Absolutely awful. Might be good for tiny companies but definitely not an enterprise tool unless all your looking for is a scheduling tool. The system doesn’t support html mails.. reasoning is they want it to feel like a mail not spam but seeing as most mails are html format this is insane. No easy way of seeing candidates attached to reqs.
Support is terrible, they just point you to articles written and then close ticket presuming it’s sorted. Customer success, account managers, and implementation engineers don’t seem to believe in the product and just want to pass off to the next person as quickly as possible. Feels like they take your money and say well you have to adapt your way of working to suit us. DONT TOUCH.